--- description: ¿Qué piensan los usuarios de rater8? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de rater8 gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: rater8 - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para gestionar la reputación](/directory/30750/reputation-management/software) > [rater8](/software/177794/rater8) # rater8 Canonical: https://www.capterra.co.cr/software/177794/rater8 Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/177794/rater8?page=2) > Obtén fácilmente opiniones de 5 estrellas de los pacientes con rater8, una solución de gestión de reputación de alta calificación en el sector de la atención médica. > > Veredicto: 182 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa rater8? Atención médica: consultas médicas privadas/de especialidades y redes de hospitales ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **5.0/5** | 182 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: rater8 ## Contexto comercial - **Precio inicial**: USD 109,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Análisis de sentimientos - Compartir en redes sociales - Conforme con HIPAA - Gestión de SEO - Gestión de la experiencia del cliente - Gestión de los comentarios negativos - Gestión de respuestas - Integración de redes sociales - Notificación de reseña de usuario - Panel de comunicaciones - Review Sharing - Solicitud de reseña de usuario - Supervisión de reseñas ## Integraciones (en total: 42) - Acumen nEHR - AdvancedMD EHR - Azalea Health - CGM webPRACTICE - CareCloud - Cerbo - ChartPath - ClinixPM - CureMD - DrChrono - ECLIPSE - EPIC - Elation - EyeMD EMR - Greenway Practice Management … y 27 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas para gestionar la reputación](https://www.capterra.co.cr/directory/30750/reputation-management/software) ## Categorías relacionadas - [Herramientas para gestionar la reputación](https://www.capterra.co.cr/directory/30750/reputation-management/software) - [Software para gestión de reseñas](https://www.capterra.co.cr/directory/31024/review-management/software) - [Software de comunicación con el paciente](https://www.capterra.co.cr/directory/31085/patient-engagement/software) ## Alternativas 1. [Trustpilot](https://www.capterra.co.cr/software/169618/trustpilot) — 4.5/5 (1204 reviews) 2. [Birdeye](https://www.capterra.co.cr/software/152997/birdeye) — 4.7/5 (704 reviews) 3. [Swell](https://www.capterra.co.cr/software/172802/swell) — 4.6/5 (357 reviews) 4. [GiveMe5.ai](https://www.capterra.co.cr/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 5. [Weave](https://www.capterra.co.cr/software/141842/weave) — 4.3/5 (669 reviews) ## Opiniones ### "Rater8 is great if you want more reviews." — 5.0/5 > **Cynthia** | *30 de enero de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love Rater8. They have such an amazing customer service and a fantastic product. I work with them with several of my clients and am always impressed with the results. > > **Puntos en contra**: Can't think of anything bad. They are just great. > > Just great all around\! I appreciate their customer support team. ----- ### "Enhancing Patient Care" — 5.0/5 > **Summer** | *25 de septiembre de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the management of our reviews. Not only does the integration with our EHR help build our online reputation and cut a clearer picture of operations with internal surveys, but it also helps us manage and correct issues patients may be having in real time, helping us to create a better patient experience. > > **Puntos en contra**: I don't have any complaints. Comparatively, similar companies offer addititional marketing tools, which would be great to utilize, but I think Rater8 has perfected what they do by staying focused on reputation building and data collection and that just doesn't compare to other companies. > > I've had a great experience with Rater8. Very responsive team, and the software is very easy to navigate. ----- ### "Rater8 review" — 4.0/5 > **Kirby** | *12 de octubre de 2021* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the ability to keep track of reviews based on provider and location. > > **Puntos en contra**: It's easy to get bogged down in the customization (which isn't a bad thing in and of itself). ----- ### "Aidee R- GMG" — 5.0/5 > **Aidee** | *13 de noviembre de 2024* | Práctica médica | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It is user friendly and fast. The support is extremely fast and does not diminish with their growth. I appreciate the team working to accommodate our requests and help us gather as much data that's needed in order for us to improve and grow. > > **Puntos en contra**: The appeal process; certain departments are not able to complete certain tasks and the negative comment is outside of their scope of practice, leading the them to have a negative impact over something that is outside of their control. The ability to search for a specific question or response on the website can be limited or difficult. > > Overall, I'm very satisfied with rater8. The website is very clear and easy to navigate. The data is clear and easy to read and the updates are very much appreciated. My favorite part is the support we receive as soon as a request is sent in. The customer service aspect is phenomenal. ----- ### "Marketing Coordinator" — 5.0/5 > **Lauryn** | *27 de enero de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: By utilizing rater8, we are able to actively listen to our patients feedback and gather a better understanding of what it is we are doing right, and what we need to improve. With rater8, gathering this information is easy, and straightforward. Plus, whenever we need anything, rater8 is on top of it and gets things done in a timely manner\! I never have to worry about it taking days for them to get back to me and it is refreshing knowing that they are keeping an eye on things as well to make sure things are running properly. > > **Puntos en contra**: I wish that rater8 had the capability to download benchmarking data, along with the comments made for each survey question, filtered by each physician/location. > > I am very pleased with rater8 and everyone that has worked with me. They respond to my support emails within a timely manner and always get me an answer right away or take the time to find the right answer for me in a timely manner. They also intend to make updates to the platform that will only benefit user experience. ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/177794/rater8?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/177794/rater8) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados