---
description: ¿Qué piensan los usuarios de AfterShip? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AfterShip gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AfterShip - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de transporte](/directory/30104/shipping/software) > [AfterShip](/software/178663/aftership)

# AfterShip

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> Solución web que permite a las empresas de eCommerce supervisar todos los envíos en un único lugar y notificar el estado de la entrega a los clientes.
> 
> Veredicto: 466 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa AfterShip?

Solución escalable de seguimiento de envíos para comercios minoristas online que mantiene a los clientes informados del progreso y la ubicación de sus pedidos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 466 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: AfterShip
- **Ubicación**: Tsuen Wan, Hong Kong

## Contexto comercial

- **Precio inicial**: USD 11,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: chino, chino tradicional, inglés
- **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, RAE de Hong Kong (China), Reino Unido

## Funciones

- Alertas y notificaciones
- Creación de informes/análisis
- Cálculo del precio de envío
- Etiquetas de envíos
- Exchange Management
- Gestión de comercio electrónico
- Gestión de envíos
- Gestión de la importación/exportación
- Gestión de reembolsos
- Impresión de etiquetas
- Integración de páginas web
- Panel de actividades
- Portal de clientes
- Seguimiento de envíos
- Seguimiento de estado
- Seguimiento de pedidos

## Integraciones (en total: 14)

- Adobe Commerce
- BigCommerce
- CS-Cart Store Builder
- Gorgias
- Klaviyo
- Microsoft Excel
- NetSuite
- PrestaShop
- Salesforce Platform
- Shift4Shop
- Shopify
- Squarespace
- TikTok
- WooCommerce

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Software de transporte](https://www.capterra.co.cr/directory/30104/shipping/software)

## Categorías relacionadas

- [Software de transporte](https://www.capterra.co.cr/directory/30104/shipping/software)
- [Herramientas de seguimiento de envíos](https://www.capterra.co.cr/directory/31602/shipment-tracking/software)
- [Software de gestión de devoluciones (RMS)](https://www.capterra.co.cr/directory/34035/returns-management/software)

## Alternativas

1. [Freightview](https://www.capterra.co.cr/software/136895/freightview) — 4.7/5 (743 reviews)
2. [ShippyPro](https://www.capterra.co.cr/software/164065/shippypro) — 4.7/5 (153 reviews)
3. [ShipStation](https://www.capterra.co.cr/software/155621/shipstation) — 4.6/5 (953 reviews)
4. [Shippo](https://www.capterra.co.cr/software/146146/shippo) — 4.8/5 (825 reviews)
5. [Narvar](https://www.capterra.co.cr/software/195787/narvar) — 4.7/5 (58 reviews)

## Opiniones

### "Strong functionality, good support" — 5.0/5

> **Evan** | *17 de febrero de 2026* | Comercio minorista | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Very complete solution. Setup is not always intuitive, but good support helped me get through the tough spots.
> 
> **Puntos en contra**: Complexity of setup. The UI itself is not always obvious how to do things like translations, etc. An AI with a quick start guide would be helpful, based on yoru custom use case.
> 
> Support has been very helpful. \[sensitive content hidden\]  hopped on a call with me to help me resolve a couple of questions that I had. Thank you\!

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### "Quick & Easy Solution\!" — 5.0/5

> **Mighael** | *19 de marzo de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: \[sensitive content hidden\] did an awesome job answering my questions about the new return process we are introducing\! He thoroughly explained the process in detail. included visuals, and resources I could reference later.
> 
> **Puntos en contra**: There's not many bad things I can say about Aftership at this point. They are always looking to improve\!
> 
> Amazing\! We signed on with them and had to work through a few things, but since then everything has been pretty top notch\! They respond in a timely fashion, are constantly improving their systems, and offer the most value for your money.

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### "General Review" — 3.0/5

> **Lukas** | *12 de abril de 2023* | Logística y cadena de suministro | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: We love that Aftership can offer tracking for multiple carriers and we do not need to waste time to search for alternative sources to get tracking back.
> 
> **Puntos en contra**: That tracking event interpretation is not always accurate.

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### "Excellent Support Staff" — 5.0/5

> **Gurwin** | *14 de enero de 2026* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos en contra**: The UI is a little clunky. I wish it were a bit more streamlined and clean. They offer a lot of apps that we do not use in one dashboard, which hurts the overall UI experience.
> 
> Excellent support team. \[sensitive content hidden\] helped me overcome a significant challenge with my Aftership connection. Their support is significantly better than their competitor Loop Returns.

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### "Best Shipment Tracking Solution" — 5.0/5

> **Hieu** | *16 de junio de 2025* | Muebles | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: - Wide range of supported carriers
- Fast and amazing support
- Detailed documentation
- Easy to setup
> 
> **Puntos en contra**: - Confusing pricing plans which cause alot of trouble for my company to find the suitable plan.

- Simple "Tracking Page" layout, no map view.
> 
> AfterShip help my Canada Shopify store solve our problem with accurate Shipment Tracking. I've tried many services: Track123, ParcelLab, ... But nothing came close to AfterShip number of supported carriers.

The Customer Support team is super fast and knowlegable, I usually got an answer after 15m and they always solve my problem, shout out to \[sensitive content hidden\]

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## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/178663/aftership)

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