FileWave Endpoint Management

¿Quién usa FileWave Endpoint Management?

La solución de administración unificada de puntos finales de FileWave, enriquecida en funciones, es ideal para empresas medianas, pymes y distritos escolares que administran entornos de múltiples plataformas con personal y presupuestos limitados.

¿Qué es FileWave Endpoint Management?

El enfoque híbrido de FileWave, que incluye la administración tradicional de clientes para Mac y Windows junto con la moderna administración unificada de puntos finales (Unified Endpoint Management, UEM), hace que la administración de puntos finales sea simple hoy y en el futuro. FileWave incluye inventario de activos de TI; empaquetado y distribución de software; manejo de parches; e imágenes e implementación del sistema operativo para Mac y Windows. Administra todos tus dispositivos, aplicaciones y ajustes en computadoras y dispositivos móviles. Compatible con Windows, Mac, iOS, Android y Chrome OS.

Información sobre FileWave Endpoint Management

FileWave

https://www.FileWave.com

Fundada en 1992

Resumen de precios de FileWave Endpoint Management

FileWave Endpoint Management no tiene versión gratuita, pero ofrece una prueba gratis.

Versión gratuita

No

Prueba gratis

Implementación

Instalado: Mac

En la nube, SaaS, web

Instalado: Windows

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de FileWave Endpoint Management

  • Gestión de adquisiciones
  • Gestión de auditorías
  • Gestión de configuración
  • Gestión de contratos o licencias
  • Gestión de inventarios
  • Gestión de proveedores
  • Gestión de requisitos
  • Gestión del mantenimiento
  • Seguimiento de costes
  • Seguimiento de la conformidad

Lista completa de Software de gestión de activos informáticos

  • Asistencia de red inalámbrica
  • Gestión de datos
  • Gestión de implementación
  • Gestión de inventarios
  • Gestión de puntos de terminación
  • Gestión de software
  • Programación de sincronización
  • Reconocimiento automático de usuario/dispositivo

Lista completa de Software de gestión de dispositivos móviles

  • Alertas y notificaciones
  • Análisis de vulnerabilidades
  • Aprobación automática
  • Control/Acceso remoto
  • Escaneados automáticos
  • Gestión de la conformidad
  • Gestión de toda la red
  • Implementación automática de parches
  • Panel de comunicaciones
  • Parches personalizados
  • Priorización de parches
  • Pruebas de parches

Lista completa de Software de gestión de parches informáticos

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Reseñas de FileWave Endpoint Management

Mostrando 5 de 34 reseñas

En general
4,5/5
Facilidad de uso
4,5/5
Atención al cliente
4,6/5
Funcionalidades
4,6/5
Relación calidad-precio
4,6/5
Mirko H.
Teamleiter Support Services
Producción audiovisual, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 16/1/2019

"A new way of our “deployment-thinking”! And still a great choice..."

Comentarios: Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. 
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually. 
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an time advance

Puntos a favor: Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented.

Contras: I am just worried about the fact, that it took us such a long time for choosing this product.

  • Fuente de la reseña 
  • Publicado el 16/1/2019
Bert S.
Security Operations Lead
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 8/7/2020

"Must Have for a hybrid environment"

Comentarios: Overall the experience with FileWave and their staff have been a good experience. Their solutions engineers and professional services team have went above and beyond to help us get to where we need to be for device management.

Puntos a favor: Being able to manage Windows, macOS, and iOS devices with one tool was a must. Being able to enroll machines with Apple's DEP into FileWave and enroll Windows machines with Group Policy made it a very easy deployment. It was instrumental in helping us achieve a fully remote-work environment to be able to deploy software, and gather device information from their Custom Field features.

Contras: Having a cloud based administrative portal would be a huge plus. There is some scripting knowledge that is needed in order to accomplish the things you want to do with Windows machines, as there is no native "profile manager" or GPO-like menu like for macOS.

  • Fuente de la reseña 
  • Publicado el 8/7/2020
Nick T.
Bishop Bennett Technology Fellow
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    2/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    3/5
  • Probabilidad de recomendación
    3/10
  • Fuente de la reseña 
  • Publicado el 25/1/2019

"Easy to use, but doesn't always work"

Comentarios: When it works, this saves so much time. But when it does not want to install updates properly, then it can be pretty frustrating.

Puntos a favor: Making filesets is very easy. The process of making a fileset and deploying it to clients is very self-explanatory.

Contras: We have about 30% of clients that randomly stop checking into our FileWave server, and therefore do not get any updates that we push out. It can be frustrating tracking down ~150 devices every time I have an update to push out to make sure that it lands on their devices properly.

Respuesta de proveedores

por FileWave el 1/2/2019

We are glad to hear that you find Fileset creation and deployment intuitive, and appreciate your candor on the troubles you are facing. We would be happy to help troubleshoot the client-side issue. Please reach out to us through our support portal at https://www.filewave.com/support/alliance-support. Thank you again for your business, and always feel free to provide direct feedback.

  • Fuente de la reseña 
  • Publicado el 25/1/2019
Heidi S.
Computer Technician
Administración educativa, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 24/9/2019

"FileWave Endpoint Management"

Comentarios: FileWave has saved so much time with distributing software, updates and managing our iPads.

Puntos a favor: The software is easy to use, it works quickly. Years ago we had to re-image computers to distribute updates. With FileWave, you just create the file set and update the model, off it goes to all of the client devices. It is a top quality MDM and makes managing iPads a breeze. Another nice feature is device location. Once enrolled a device sends a location. It makes locating lost devices easier.

Contras: Honestly, I can't think of anything at the moment. This product has made life so much easier in our department.

  • Fuente de la reseña 
  • Publicado el 24/9/2019
Jeffrey P.
PC Tech
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 10/6/2020

"Awesome software for IOS"

Comentarios: The software has been a real help in managing our iPads in one place without the need to touch devices. Long as a device has internet I can manage it from anywhere.

Puntos a favor: The ability to manage IOS updates and software in one place over the internet without the need to touch devices again after initial setup.

Contras: There is a setting that allows the name of the devices to be in the middle of the lock screen which is easier to read that isn't available with Filewave. Filewave does allow for the name at the bottom of the lock screen but it is smaller and harder to read. Not a deal breaker and users have adapted :)

  • Fuente de la reseña 
  • Publicado el 10/6/2020