---
description: ¿Qué piensan los usuarios de ThinkReservations? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ThinkReservations gracias a Capterra Costa Rica.
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title: ThinkReservations - Opiniones, precios y características - Capterra Costa Rica 2026
---

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# ThinkReservations

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> El sistema de administración de propiedades, motor de reservas online y administrador de canales integrado que está diseñado para ahorrarte tiempo y aumentar los ingresos.
> 
> Veredicto: 120 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ThinkReservations?

ThinkReservations proporciona un motor de reservas online todo en uno, PMS (sistema de administración de propiedades, por sus siglas en inglés) y administrador de canales para propiedades de alojamiento en el mercado de tamaño pequeño a mediano que buscan ahorrar tiempo y aumentar los ingresos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 120 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ThinkReservations
- **Ubicación**: Seattle, EE. UU.
- **Constitución**: 2013

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Belice, Canadá, Colombia, Estados Unidos, México

## Funciones

- Asistencia al cliente
- Creación de informes/análisis
- Gestión de calendarios
- Gestión de la experiencia del huésped
- Gestión de promociones
- Gestión de reservas
- Gestión de reservas
- Gestión multicanal
- Integración de GDS y OTA
- Notas de reserva
- Procesamiento de pagos
- Punto de venta (POS)
- Reserva en línea
- Reservas de grupo

## Integraciones (en total: 11)

- CartStack
- Google Analytics 360
- Heartland Payments+
- Maitre'D
- PayPal Enterprise Payments
- RemoteLock
- Stripe
- Takeup.io
- Triptease
- TrustYou
- authorize.net

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software)

## Categorías relacionadas

- [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software)
- [Sistemas de reservas](https://www.capterra.co.cr/directory/20032/reservations/software)
- [Software de gestión de canales para hoteles](https://www.capterra.co.cr/directory/31615/hotel-channel-management/software)
- [Software de gestión de canales](https://www.capterra.co.cr/directory/30678/channel-management/software)

## Alternativas

1. [Sirvoy](https://www.capterra.co.cr/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
2. [Lodgify](https://www.capterra.co.cr/software/131924/lodgify) — 4.5/5 (1289 reviews)
3. [Cloudbeds](https://www.capterra.co.cr/software/158839/cloudbeds) — 4.3/5 (342 reviews)
4. [Little Hotelier](https://www.capterra.co.cr/software/144307/little-hotelier) — 4.0/5 (220 reviews)
5. [eZee Absolute](https://www.capterra.co.cr/software/135751/ezee-absolute) — 4.6/5 (405 reviews)

## Opiniones

### "Don's review" — 5.0/5

> **Don** | *15 de febrero de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: complete and ease of use, excellent support
> 
> **Puntos en contra**: no negatives at this point.  Change of systems from habit of old systems
> 
> too new to evaluate

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### "Close to Optimal" — 5.0/5

> **Ilona** | *14 de julio de 2019* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Everything worked smoothly the first time (not my previous experience\!) The navigation and reports are both  well thought out.
> 
> **Puntos en contra**: Several things could bring perfection to TR. (1)The pricing per room/ per month makes this too expensive for a medium sized lodging facility (20 to 40 rooms).  Our lodging association would love to standardize but this prevented that effort.  (2) Several report enhancements would be great- ability to save a request parameters for repeatedly  reporting and having export for all reports.
> 
> I needed a new reservation system in a hurry a year and a half ago. My prior system got “upgraded” and in that process lost several key functions that I depended on:  an availability calendar for potential visitors in the booking engine and a tape chart.  The lack of a calendar caused me to start losing business. I got TR up and running fairly quickly

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### "Start Thinking" — 5.0/5

> **MaLisa** | *27 de febrero de 2023* | Hostelería | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Easy to user to understand software- help screens and cideos
> 
> **Puntos en contra**: More customization capabilities for gift certificates

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### "A 20 Year Reservation Software Study or How Can I Find More TIme To Do More Important Things" — 5.0/5

> **Barry** | *23 de julio de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The software is easy to use and has just enough bells and whistles that I need.
> 
> **Puntos en contra**: I wish that I could ad more guest documents like a late arrival welcome letter that welcome guests to the inn and would tell guests what room they were staying in. I would also like to be able to generate a guest list in   an XL format with or some kind of spread sheet so that I could target guests by state or city. The software may already be able to do these things but I have never taken the time to learn them....
> 
> The software connects all of the dots. It manages reservations information coming from multiple sources. and adjust many changes that I wish to make seamlessly and automatically.

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### "So Flexible and Easy" — 5.0/5

> **Lucy** | *30 de julio de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Any time we need to customize for our needs and desires - the answers are always there.  If we don't know how to do something the tutorials or customer support is always available.  The software is so intuitive that usually we can just figure it out\! The flexibility is what we like most.
> 
> **Puntos en contra**: I don't like paying the extra 3% to take reservations through other channels - not THINK's fault but the commissions are killing us\!  &#10;Sometimes we're referred to tutorials that just don't give us the specifics we need.&#10;Basically we love this software and the company.
> 
> Several fantastic results for us using Think are:&#10;1.  The seamless transition from our previous software to being live on Think was so amazing.  In fact, they were even able to load my database and history from the software I had even prior to our most recent.  I have records from many years back that I can use to better service my guests.&#10;2.  The ease of training staff and myself (owner) on how to use the software.&#10;3.  Most important for us has been the lack of "double booking" in this past year with the syncing of reservations and calendars from other channels.  This has saved me thousands of dollars. We still have a paper reservation book (for my husband) but the lack of errors has been wonderful.

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