--- description: ¿Qué piensan los usuarios de hellotax? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de hellotax gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: hellotax - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de impuestos de sociedades](/directory/31560/corporate-tax/software) > [hellotax](/software/187594/hellotax) # hellotax Canonical: https://www.capterra.co.cr/software/187594/hellotax Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/187594/hellotax?page=2) > hellotax es la solución integral para vendedores de comercio electrónico en Europa en lo que respecta al IVA. > > Veredicto: 112 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa hellotax? Este software proporciona registros de IVA, cálculos y devoluciones automatizados a vendedores online activos en mercados como Amazon o eBay o que venden a través de diferentes canales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 112 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Hellotax - **Ubicación**: El Campello, España - **Constitución**: 2016 ## Contexto comercial - **Precio inicial**: EUR 39,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, inglés - **Países disponibles**: Alemania, Austria, Bélgica, Chequia, Croacia, Dinamarca, España, Estonia, Francia, Grecia, Italia, Liechtenstein, Luxemburgo, Noruega, Países Bajos, Polonia, Portugal, Reino Unido, Rusia, Suecia y 2 más ## Funciones - Creación de informes y estadísticas - Cálculo de impuestos - Declaración de impuestos - Empresa/negocios - Gestión de exenciones - Gestión de impuestos de ventas - Gestión de la conformidad - Importación y exportación de datos - Impuesto sobre el Valor Añadido (IVA) - Planificación de impuestos - Registro de auditoría - Seguimiento de transacciones ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de impuestos de sociedades](https://www.capterra.co.cr/directory/31560/corporate-tax/software) ## Categorías relacionadas - [Software de impuestos de sociedades](https://www.capterra.co.cr/directory/31560/corporate-tax/software) - [Software de gestión de impuestos sobre ventas](https://www.capterra.co.cr/directory/30970/sales-tax/software) ## Alternativas 1. 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[TaxCloud](https://www.capterra.co.cr/software/119968/taxcloud) — 3.5/5 (73 reviews) ## Opiniones ### "I recommend\!" — 5.0/5 > **Miha** | *26 de febrero de 2026* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very fast communication, good responsiveness, precise instructions regarding the documents, so that no additional documents were needed. > > **Puntos en contra**: For us beginners, the price could have been a little more affordable and would have taken into account our initial high costs in other areas as well. > > Hellotax provided us with very good support in obtaining a German tax number. Communication was very fast, instructions regarding the required documents were clear, emails were answered very accurately and quickly, and every procedure was approached professionally. ----- ### "Great Experience – Clear, Transparent, and Customer-Oriented\!" — 5.0/5 > **Mareile** | *25 de febrero de 2025* | Biotecnología | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great first call to understand our needs Transparent Very good sales person > > **Puntos en contra**: Support less skilled / many copy paste text modules are used > > Hellotax provided an incredibly clear explanation of our tax situation—far better than other service providers we've worked with. The initial consultation was excellent: open, transparent, and truly focused on finding the right solution for us, rather than just the most profitable one for Hellotax. We really appreciate their customer-first approach. Thank you\! ----- ### "German VAT Registration" — 5.0/5 > **Rodel** | *14 de julio de 2026* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very accommodating and welcoming, after I have confirmed my agreement with hellotax, their team contacted me, welcome me aboard and give me overview on how the VAT registration will proceed, and now I have already have my VAT registered. Thank you hellotax for your kind assistance. > > **Puntos en contra**: Nothing much, just room for improvement for the software. The setup guide is not yet done because the location of the setup box is too deep, and I cannot access the rest of my setup > > Excellent experience in processing my VAT registration. I was advised on how long the process would take and what the required documents are. ----- ### "Attention, very bad experience" — 1.0/5 > **Christoph** | *9 de diciembre de 2025* | Almacenamiento | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Very expensive. Poor performance. Unfortunately, I paid for a year. The support team seems incompetent. Uploading data to the app is very difficult. Period/comma errors, etc. > > **Puntos en contra**: Ticket system Inexperienced employees You're just a number Tickets are passed on with a (stupid) follow-up question Problems are not solved, just postponed > > Several months ago, I switched to Hellotax after Taxfish discontinued its VAT and OSS services. Hellotax promised first-class support – unfortunately, this promise has not been fulfilled. By now, I am so desperate that I am considering seeking legal assistance. Working with the ticket system is extremely frustrating: every follow-up question seems to take me right back to the starting point, without any real progress being made. The current situation with the Polish tax office is particularly stressful. Due to a goods transfer to Poland, I am now facing significant trouble because Hellotax is apparently unable to submit my documents correctly or clearly explain where the problem lies. Since my Polish language skills are limited, I rely on clear and reliable support – but that is precisely what I am not receiving. Despite the high costs, practically nothing works. From my point of view, I am left with no choice but to give one star. The entire process has been a complete disaster. If you have the option to switch to another provider, do yourself a favor and choose a better service provider. ----- ### "Reliable German VAT Registration Service for Amazon Sellers" — 5.0/5 > **Felix** | *9 de junio de 2026* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Efficient and reliable service. The team handled our German VAT registration smoothly from start to finish. Althea was our assigned agent and was consistently responsive and professional throughout the process. The registration was completed within a reasonable timeframe and we were kept informed at every stage. > > **Puntos en contra**: The dashboard could be more intuitive for first-time users, but the support team more than compensates for this > > We used hellotax to register for German VAT as a small e-commerce business launching on Amazon.de. The process was straightforward and well-managed. Althea guided us through the requirements, communicated clearly, and delivered results. Would recommend to any small business needing EU VAT compliance support ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/187594/hellotax?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/187594/hellotax) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados