--- description: ¿Qué piensan los usuarios de FieldEx? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de FieldEx gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEx - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex) # FieldEx Canonical: https://www.capterra.co.cr/software/188012/fieldex Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/188012/fieldex?page=2) > La optimización del servicio externo de Custella es una aplicación utilizada para facilitar la gestión de ventas de campo. > > Veredicto: 27 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa FieldEx? Empresas de servicios externos con tareas/pedidos ad hoc que requieren gestión con una fuerza laboral de campo de 500 personas o más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 27 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: FieldEx - **Ubicación**: Petaling Jaya, Malasia - **Constitución**: 2018 ## Contexto comercial - **Precio inicial**: USD 10,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, español, inglés, malayo, rumano - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Barbados, Baréin, Belice, Benín y 202 más ## Funciones - Acceso móvil - Asset Lifecycle Management - Base de datos de contactos - Cobro de pagos en el terreno - Creación de informes y estadísticas - Enrutamiento - Firma electrónica - GPS - Gestión de calendarios - Gestión de expediciones - Gestión de inspecciones - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de técnicos - Historial de servicios - Mantenimiento predictivo - Mantenimiento preventivo - Panel de actividades - Programación - Programación del mantenimiento - Recordatorios - Seguimiento de activos - Third-Party Integrations ## Integraciones (en total: 4) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.co.cr/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.co.cr/directory/10009/field-service-management/software) - [Software de mantenimiento preventivo](https://www.capterra.co.cr/directory/31023/preventive-maintenance/software) - [Software GMAO (CMMS)](https://www.capterra.co.cr/directory/30032/cmms/software) - [Software de gestión de mantenimiento](https://www.capterra.co.cr/directory/30058/maintenance-management/software) ## Alternativas 1. [Jobber](https://www.capterra.co.cr/software/127994/jobber) — 4.6/5 (1475 reviews) 2. [FieldPulse](https://www.capterra.co.cr/software/153475/fieldpulse) — 4.6/5 (490 reviews) 3. [Connecteam](https://www.capterra.co.cr/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Fracttal One](https://www.capterra.co.cr/software/159911/fracttal) — 4.6/5 (1785 reviews) 5. [Service Fusion](https://www.capterra.co.cr/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Opiniones ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 de agosto de 2025* | Telecomunicaciones | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Puntos en contra**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Usuario verificado** | *30 de enero de 2026* | Servicios financieros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Puntos en contra**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *6 de agosto de 2026* | Producción de alimentos | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Puntos en contra**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "FieldEx use over 1.5 years" — 5.0/5 > **Yannick** | *28 de julio de 2026* | Construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: FieldEx's system is supported by an amazing team with a great sense of customer service. The platform is easy to use, reliable for maintenance management, and the mobile access lets our field staff update jobs on the go. The team also went the extra mile with customisation work tailored to our needs, which made a real difference. > > **Puntos en contra**: There's a slight learning curve at first, minor points overall and nothing that outweighs the benefits. > > Overall, a solid experience. FieldEx is reliable, easy to use, and backed by a support team that's genuinely responsive and willing to customise the platform to fit our needs. Good value for money and a real improvement to how we manage field operations. ----- ### "General Manager" — 5.0/5 > **Claudia** | *19 de agosto de 2025* | Comercio minorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. > > **Puntos en contra**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. > > It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/188012/fieldex?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/188012/fieldex) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados