---
description: ¿Qué piensan los usuarios de Salesforce B2B Commerce? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Salesforce B2B Commerce gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce B2B Commerce - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Plataformas de comercio electrónico](/directory/3/ecommerce/software) > [Salesforce B2B Commerce](/software/189692/salesforce-b2b-commerce)

# Salesforce B2B Commerce

Canonical: https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce?page=2)

> Salesforce B2B Commerce ofrece a los compradores una experiencia de compra online fluida y de autoservicio con todas las funciones B2B que necesitan.
> 
> Veredicto: 9 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Salesforce B2B Commerce?

Para empresas B2B que desean aumentar sus ingresos online facilitando la compra de los clientes, atendiéndolos mejor y mejorando la eficacia de los equipos de ventas con recepción de pedidos automatizada.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 9 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Salesforce
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Austria, Canadá, Estados Unidos, Suiza

## Funciones

- Acceso móvil
- CRM
- Carro de compra
- Catalog Management
- Control de inventario
- Creación de informes/análisis
- Formas de pago
- Gestión de SEO
- Gestión de canales
- Gestión de clientes
- Gestión de comercio electrónico
- Gestión de descuentos
- Gestión de envíos
- Gestión de impuestos
- Gestión de ingresos
- Gestión de inventarios
- Gestión de la comunicación
- Gestión de opiniones
- Gestión de pedidos
- Gestión de promociones
- Gestión de páginas web
- Integración del mercado
- Marketing multicanal
- Marketing por correo electrónico
- Pagos electrónicos
- Real-Time Data
- Relanzar cestas abandonadas
- Renovaciones
- Seguimiento de inventario
- Seguridad de datos
- Third-Party Integrations

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7

## Categoría

- [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software)

## Categorías relacionadas

- [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software)
- [Software de comercio electrónico multicanal](https://www.capterra.co.cr/directory/31281/multi-channel-ecommerce/software)
- [Software de plataforma de comercio electrónico B2B](https://www.capterra.co.cr/directory/31821/b2b-ecommerce-platform/software)
- [Sistemas de gestión de pedidos](https://www.capterra.co.cr/directory/30225/order-management/software)
- [Software de carrito de compra](https://www.capterra.co.cr/directory/30848/shopping-cart/software)

## Alternativas

1. [Fishbowl](https://www.capterra.co.cr/software/123794/fishbowl) — 4.2/5 (1087 reviews)
2. [NetSuite](https://www.capterra.co.cr/software/135757/netsuite) — 4.2/5 (2003 reviews)
3. [Salesforce Commerce Cloud](https://www.capterra.co.cr/software/180822/salesforce-commerce-cloud) — 4.6/5 (97 reviews)
4. [Cin7 Core](https://www.capterra.co.cr/software/133038/cin7-core) — 4.3/5 (732 reviews)
5. [ShippyPro](https://www.capterra.co.cr/software/164065/shippypro) — 4.7/5 (152 reviews)

## Opiniones

### "Salesforce B2B Commerce Is By Far The Best Software For Any Business" — 5.0/5

> **Tony** | *5 de octubre de 2023* | Producción audiovisual | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Everything is so customizable and easy to use. Talking to team members about the different features is easy and everyone always know what you are taking about.
> 
> **Puntos en contra**: We have not found any issues or glitches with this software at all and we use it very often.
> 
> Just a very pleasant piece of easy to use software.  Wish we had started using it earlier.

-----

### "Salesforce B2B Commerce simplified complex purchases and order management" — 5.0/5

> **Freda** | *31 de enero de 2025* | Mercados de capitales | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The extension of commerce to all touchpoints across channels, out of the box design solutions headless commerce API's.
> 
> **Puntos en contra**: The cross-channel ordering utilizing a single code base and AI
> 
> The salesforce integration and speed across multiple channels with preferred payment method utilizing customizable workarounds that reduces manual workflows assist companies across multiple sectors achieve processing operation BPO optimization.

-----

### "Good, but complicated\!" — 5.0/5

> **Noah** | *29 de marzo de 2025* | Contabilidad | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Super thorough and powerful, can be customized to your liking
> 
> **Puntos en contra**: can be very difficult to customize and make it impactful bc it can do so many things

-----

### "Salesforce B2B Commerce is the best ecommerce platform for managing and fulfilling online orders" — 5.0/5

> **Jason** | *31 de julio de 2022* | Productos farmacéuticos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It is a very straightforward platform with no complicated UX. Inventory tracking and management are the best within SF B2B Commerce. Customer support is truly exceptional, they go into detail and solve issues in no time. Great for designing an online store and providing personalisation to visitors. Truly exceptional at product catalogue and checkout process. Offers customizable reporting and analytics that helps businesses to understand the present and future for ROI and conversions.
> 
> **Puntos en contra**: The integration with another third-party application is complicated. Not the best shipping options available are present at the start unless you integrate with other applications. The high cost of implementation and monthly pricing is high, is a huge drawback.
> 
> We wanted an eCommerce platform to manage all our products for our online store, manage orders and returns, manage to ship, and retarget lost leads all in one place. The platform is great for B2B providing a B2C-like experience. Very easy to use and manage. Offers great reporting features.

-----

### "Very powerful ecommerce platform" — 4.0/5

> **Fateyma** | *4 de agosto de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Salesforce B2B commerce is a very powerful e-commerce platform which is very easy to use and manage. The reporting within the platform is highly customisable. The order process and management is very straightforward and to the point. Great features around the online storefront and designing the online store.
> 
> **Puntos en contra**: The only dislike from my side is the price of implementation and the overall cost of the platform, not recommended for small-sized businesses or startups.
> 
> The platform provides a B2C-like experience to B2B organisations. Very efficient and easy to use and control. We wanted to manage all our online orders and increase the UX of our online store and Salesforce B2B commerce has made us convert very efficiently.

-----

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/189692/salesforce-b2b-commerce> |
| de-AT | <https://www.capterra.at/software/189692/salesforce-b2b-commerce> |
| de-CH | <https://www.capterra.ch/software/189692/salesforce-b2b-commerce> |
| en | <https://www.capterra.com/p/250734/Salesforce-B2B-Commerce/> |
| en-AE | <https://www.capterra.ae/software/189692/salesforce-b2b-commerce> |
| en-AU | <https://www.capterra.com.au/software/189692/salesforce-b2b-commerce> |
| en-CA | <https://www.capterra.ca/software/189692/salesforce-b2b-commerce> |
| en-GB | <https://www.capterra.co.uk/software/189692/salesforce-b2b-commerce> |
| en-IE | <https://www.capterra.ie/software/189692/salesforce-b2b-commerce> |
| en-IL | <https://www.capterra.co.il/software/189692/salesforce-b2b-commerce> |
| en-IN | <https://www.capterra.in/software/189692/salesforce-b2b-commerce> |
| en-NZ | <https://www.capterra.co.nz/software/189692/salesforce-b2b-commerce> |
| en-SG | <https://www.capterra.com.sg/software/189692/salesforce-b2b-commerce> |
| en-ZA | <https://www.capterra.co.za/software/189692/salesforce-b2b-commerce> |
| es | <https://www.capterra.es/software/189692/salesforce-b2b-commerce> |
| es-AR | <https://www.capterra.com.ar/software/189692/salesforce-b2b-commerce> |
| es-CL | <https://www.capterra.cl/software/189692/salesforce-b2b-commerce> |
| es-CO | <https://www.capterra.co/software/189692/salesforce-b2b-commerce> |
| es-CR | <https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce> |
| es-DO | <https://www.capterra.do/software/189692/salesforce-b2b-commerce> |
| es-EC | <https://www.capterra.ec/software/189692/salesforce-b2b-commerce> |
| es-MX | <https://www.capterra.mx/software/189692/salesforce-b2b-commerce> |
| es-PA | <https://www.capterra.com.pa/software/189692/salesforce-b2b-commerce> |
| es-PE | <https://www.capterra.pe/software/189692/salesforce-b2b-commerce> |
| fr | <https://www.capterra.fr/software/189692/salesforce-b2b-commerce> |
| fr-BE | <https://fr.capterra.be/software/189692/salesforce-b2b-commerce> |
| fr-CA | <https://fr.capterra.ca/software/189692/salesforce-b2b-commerce> |
| fr-LU | <https://www.capterra.lu/software/189692/salesforce-b2b-commerce> |
| it | <https://www.capterra.it/software/189692/salesforce-b2b-commerce> |
| nl | <https://www.capterra.nl/software/189692/salesforce-b2b-commerce> |
| nl-BE | <https://www.capterra.be/software/189692/salesforce-b2b-commerce> |
| pt | <https://www.capterra.com.br/software/189692/salesforce-b2b-commerce> |
| pt-PT | <https://www.capterra.pt/software/189692/salesforce-b2b-commerce> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Costa Rica","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra Costa Rica ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.co.cr","url":"https://www.capterra.co.cr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.cr/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Salesforce B2B Commerce","description":"Salesforce B2B Commerce es una solución de comercio electrónico B2B que te permite vender más rápido. Brinda una vista conectada de tu cliente a través de marketing, comercio, ventas y servicios, proporcionando una experiencia online moderna y similar a B2C para tus clientes B2B.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/680b8b74-e9b2-41aa-97e0-56e7bd480737.png","url":"https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce","@type":"SoftwareApplication","@id":"https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.cr/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":9},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce#faqs","mainEntity":[{"name":"¿Qué es Salesforce B2B Commerce?","@type":"Question","acceptedAnswer":{"text":"Salesforce B2B Commerce es una solución de comercio electrónico B2B que te permite vender más rápido. Brinda una vista conectada de tu cliente a través de marketing, comercio, ventas y servicios, proporcionando una experiencia online moderna y similar a B2C para tus clientes B2B.","@type":"Answer"}},{"name":"¿Quién usa Salesforce B2B Commerce?","@type":"Question","acceptedAnswer":{"text":"Para empresas B2B que desean aumentar sus ingresos online facilitando la compra de los clientes, atendiéndolos mejor y mejorando la eficacia de los equipos de ventas con recepción de pedidos automatizada.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Plataformas de comercio electrónico","position":2,"item":"/directory/3/ecommerce/software","@type":"ListItem"},{"name":"Salesforce B2B Commerce","position":3,"item":"/software/189692/salesforce-b2b-commerce","@type":"ListItem"}],"@id":"https://www.capterra.co.cr/software/189692/salesforce-b2b-commerce#breadcrumblist"}]}
</script>