--- description: ¿Qué piensan los usuarios de Loom? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Loom gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loom - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Programas para crear vídeos](/directory/31677/video-making/software) > [Loom](/software/191187/loom) # Loom Canonical: https://www.capterra.co.cr/software/191187/loom Página: 1 de 22\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/191187/loom?page=2) > Una herramienta de comunicaciones internas que permite compartir tu mensaje al instante a través de video. > > Veredicto: 529 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Loom? Loom ayuda a las personas a comunicarse de manera más eficiente a través de videos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 529 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Atlassian - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Filipinas, Francia, India, Irlanda, Italia, México, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Sudáfrica ## Funciones - Acceso móvil - Alertas y notificaciones - Animación - Anotaciones - Asistencia por vídeo - Biblioteca de contenidos - Búsqueda/filtro - Captura de audio - Captura de pantalla - Captura de vídeo - Comentarios/notas - Compartir en redes sociales - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Creación de vídeos - Desktop/Browser Sharing - Discussions/Forums - Edición de vídeo - Gestión de contenidos - Gestión de vídeos - Grabación de la pantalla - Herramientas de colaboración - IA y aprendizaje automático - Llamadas de audio - Mediateca - Panel de actividades - Programación - Seguimiento de la participación - Subir a YouTube - Uso compartido de archivos - Uso compartido de pantalla de móvil ## Integraciones (en total: 8) - Dropbox - Gmail - Intercom - Microsoft Teams - Slack - Trello - Zendesk Suite - inVision ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Programas para crear vídeos](https://www.capterra.co.cr/directory/31677/video-making/software) ## Categorías relacionadas - [Programas para crear vídeos](https://www.capterra.co.cr/directory/31677/video-making/software) - [Herramientas de colaboración](https://www.capterra.co.cr/directory/15/collaboration/software) - [Herramientas para trabajar en equipo](https://www.capterra.co.cr/directory/31033/team-communication/software) - [Software de grabación de pantalla](https://www.capterra.co.cr/directory/31975/screen-recording/software) - [Software de productividad](https://www.capterra.co.cr/directory/30968/productivity/software) ## Alternativas 1. [Microsoft Teams](https://www.capterra.co.cr/software/168668/microsoft-teams) — 4.5/5 (11131 reviews) 2. [Snagit](https://www.capterra.co.cr/software/209649/snagit) — 4.7/5 (500 reviews) 3. [Slack](https://www.capterra.co.cr/software/135003/slack) — 4.7/5 (24184 reviews) 4. [OBS Studio](https://www.capterra.co.cr/software/164144/obs) — 4.7/5 (1075 reviews) 5. [Zoom Workplace](https://www.capterra.co.cr/software/144037/zoom-video-conferencing) — 4.6/5 (14662 reviews) ## Opiniones ### "Loom: An Excellent Solution for Screen Recording and Remote Collaboration" — 5.0/5 > **Bruno** | *7 de agosto de 2026* | Automoción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I had the pleasure of using the application Loom in my work as a Marketing Executive Intern for Hackett \& Hackett International Group Limited, so I can proudly state that Loom has numerous advantages and a few disadvantages. First, I found it very helpful that the application has a wide variety of convenient screen recording features. Actually, you will hardly find any difficulties while using this application. Moreover, I found many video editing tools useful that can be used to create an excellent tutorial and other explanatory content. Undoubtedly, this software is appropriate for company purposes, such as creating onboarding materials, training videos, educational content, and other informative or explanatory materials. > > **Puntos en contra**: However, there are a few significant disadvantages in terms of the usability of this application. Firstly, there are limitations for a free plan, so you need to upgrade your status to access all of Loom’s functions. Secondly, it isn’t entirely video editing software; it’s more of a tool that allows for the fast production of video messages and screen recordings. In addition, this tool is cloud-based and requires an internet connection; therefore, it is less powerful and convenient than other desktop video editors. Additionally, long-length recordings might take up considerable space on one’s hard drive, and the video quality is determined by the user’s webcam, microphone, lighting, computer’s performance, and connection. > > My experience with this software has been overwhelmingly positive. It has been successfully used for the presentation of products, services, marketing campaigns, recorded websites, and other activities. I find this tool incredibly effective and convenient for use by an experienced digital marketer. ----- ### "Perfect for training overseas teams\!" — 5.0/5 > **Elysia** | *20 de abril de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects. > > **Puntos en contra**: I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error. > > I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful\! ----- ### "Disappointing Service" — 1.0/5 > **Amr** | *9 de marzo de 2026* | Servicios financieros | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature. > > **Puntos en contra**: Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund. Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality. I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies. > > Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot. ----- ### ""Loom is a gamechanger for remote team communication."" — 5.0/5 > **Fathi** | *13 de julio de 2026* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: "Loom has completely revolutionized how my team communicates. Its screen recording and video messaging capabilities are incredibly intuitive and fast. I love how I can record a quick video to explain a process or give feedback, and then share it instantly with a simple link. The auto-generated transcripts are impressively accurate, which saves me a lot of time. It has significantly reduced our need for long, unnecessary meetings and keeps everyone aligned on projects without the friction of scheduling." > > **Puntos en contra**: "The only limitation I've encountered is the recording time limit on the free plan, which can be restrictive for longer, detailed walkthroughs. However, the overall quality and efficiency of the tool make it well worth the upgrade. I would also appreciate more advanced editing features directly within the Loom platform, but the current tools are sufficient for basic needs." > > "My experience with Loom has been outstanding. It is an essential tool for any remote or hybrid team looking to boost productivity and clarity. The platform is user-friendly, reliable, and integrates perfectly with our existing workflow tools like Slack and Jira. It bridges the communication gap effortlessly, allowing for more personal and detailed interactions than text-based emails or chat messages could ever provide." ----- ### "he fastest way to explain anything async, indispensable for remote teams" — 5.0/5 > **Matias** | *21 de octubre de 2025* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I like most is how quickly I can record, share, and get watched. Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji so I know what landed without a meeting. For remote work this collapses back-and-forth emails into a single clear video. Screen capture quality is crisp, the editor is simple for trims, and the AI features (summaries, titles, and chapters) save real time when I’m sending demos to clients or explaining tasks to my team. > > **Puntos en contra**: There isn’t much to dislike, but the web editor is intentionally lightweight, so fine audio mixing or multi-track polish still requires exporting. I’ve hit an occasional hiccup with uploads on spotty Wi-Fi, and organization can get messy if your workspace grows without naming rules or folders. None of these were deal-breakers. > > I’m Matías, founder at Anunzi (marketing + AI). We used a paid plan for a year and then paused mainly because our project volume dropped, not because Loom under-delivered. During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting time and shortened feedback cycles. From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content. Value for money is excellent if your team records regularly; even on lighter months, the AI summaries and instant sharing justify the tool when you’re remote. Customer support has been responsive the few times we reached out. Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t tell” solution we’ve tried. Five stars from me because it meaningfully improves communication speed and clarity. ----- Página: 1 de 22\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/191187/loom?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/191187/loom) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados