---
description: ¿Qué piensan los usuarios de Ascent360? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Ascent360 gracias a Capterra Costa Rica.
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title: Ascent360 - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de plataformas de datos de clientes](/directory/31334/customer-data-platform/software) > [Ascent360](/software/199679/ascent360)

# Ascent360

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> Integra y centraliza fuentes de datos dispares en una sola plataforma. Ofrece soluciones de campañas de marketing probadas y automatizadas.
> 
> Veredicto: 19 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Ascent360?

Ascent360 presta servicios a diversas marcas B2C de empresas medianas y pequeñas. Los sectores a los que se dirige incluyen son, entre otros: comercios minoristas, indumentaria para exteriores, resorts, centros de esquí, joyería y comercios minoristas de bicicletas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 19 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Ascent360
- **Ubicación**: Golden, EE. UU.
- **Constitución**: 2013

## Contexto comercial

- **Precio inicial**: USD 10,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos, Reino Unido

## Funciones

- A/B Testing
- Acciones activadas por evento
- Análisis de campañas
- Automatización de marketing
- CRM
- Campañas de goteo
- Gestión de campañas
- Gestión de contactos
- Gestión de modelos
- Marketing multicanal
- Marketing por correo electrónico
- Marketing social
- Perfiles de clientes
- Personalización
- Páginas de aterrizaje y formularios web
- ROI Tracking
- Segmentación
- Segmentación de clientes
- Seguimiento de visitantes de la web
- Seguimiento por correo electrónico
- Third-Party Integrations

## Integraciones (en total: 4)

- BigCommerce
- Lightspeed eCommerce
- Shopify
- WooCommerce

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de plataformas de datos de clientes](https://www.capterra.co.cr/directory/31334/customer-data-platform/software)

## Categorías relacionadas

- [Software de plataformas de datos de clientes](https://www.capterra.co.cr/directory/31334/customer-data-platform/software)
- [Herramientas de automatización de marketing](https://www.capterra.co.cr/directory/6/marketing-automation/software)
- [Herramientas de email marketing](https://www.capterra.co.cr/directory/30013/email-marketing/software)

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4. [Pipedrive](https://www.capterra.co.cr/software/132666/pipedrive) — 4.5/5 (3056 reviews)
5. [Omnisend](https://www.capterra.co.cr/software/153508/omnisend) — 4.7/5 (836 reviews)

## Opiniones

### "Incredible Support" — 4.0/5

> **Travis** | *27 de abril de 2020* | Deportes | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The service you get from Ascent is the highlight. They are great partners who can help you accomplish anything you set out to do. They're willing to let you be as autonomous or hands on as you need. As our sophistication as an org grew, they're ability to evolve and become more consultative and strategic matched it.
> 
> **Puntos en contra**: It's getting better, but at times the speed of the software is slower than what I've seen from other systems.

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### "All-in-One CRM Built for the Complexity of Resort Marketing" — 5.0/5

> **Matt** | *9 de junio de 2026* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Beyond Ascent 360's capabilities as a unified platform for customer data, email marketing, and SMS marketing, they also offer the best customer service in the game. Ski resort data is notoriously complex, and Ascent 360's support team understood our data as well as we did — which made transitioning off our previous platform seamless. Their willingness to assist with customer segmentation, email and SMS automations, and general database questions that served our business was truly exceptional. This is one of the best decisions we made at Powder Mountain that really improved our marketing capabilities.
> 
> **Puntos en contra**: The platform's depth of features can feel overwhelming at first — but that's really a reflection of how robust the tool is. Once you're up and running, that same depth becomes one of its biggest strengths.
> 
> 10/10. The transition was smooth, and the ability to get ongoing support as our marketing team evolved was fantastic.

-----

### "A True Extension of Our Team" — 5.0/5

> **Eric** | *9 de junio de 2026* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I liked most about Ascent360 was the combination of strong customer support, reliable database management, and deep industry knowledge. Their team was responsive, easy to work with, and understood the unique needs of the our industry, and destination marketing space. Ascent360 helped make complex customer data more usable and actionable, especially when it came to complex integrations, managing guest records, segmentation, and campaign activation. It was clear they understood both the technical side of the database and the real-world marketing use cases we were to supporting.
> 
> **Puntos en contra**: There can be a learning curve when first getting familiar with the UX, especially for users who are newer to database management or segmentation. Once our team became more familiar with how the platform is organized, the workflows made sense and became easier to navigate.
> 
> Working with Ascent360 felt less like managing a vendor relationship and more like partnering with an extension of our own team. What stood out most was the team and the level of support they provided. It never felt like we were just working with a vendor. It felt like we were working with people who were part of our internal team and genuinely understood our systems, processes, and business.&#10;&#10;They were responsive, knowledgeable, and easy to work with, which made a big difference when navigating complex integrations, customer data, segmentation, and marketing activation needs.

-----

### "An Indispensable Part of Our Marketing and Customer Relationship Building" — 5.0/5

> **Todd** | *30 de marzo de 2021* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: From the very beginning, Ascent360 has provided Alpine Shop with an integrated database from multiple sources that we could use effectively to get our marketing messages out to our customers on a timely and interest-based manner. &#10;&#10;Along the way, they have been instrumental in helping us get a better idea of what aspects of our marketing were most successful and getting direct feedback from our customers.&#10;&#10;We've worked with Ascent360 for more than 10 years at this point, and every account manager that I have worked with has helped add more and more effective tools for us to use. &#10;&#10;Can't recommend them highly enough
> 
> **Puntos en contra**: The only thing that I have had problems with have been almost exclusively with the audience selector which can hang on some requests. Every time that issue has come up, however, an account rep has taken care of the issue in a matter of minutes.
> 
> Our original problem dealt with multiple silos of information that we needed combined into one integrated database. Since that time, Ascent360 has grown to include all of our email sends, customer survey results, developing a bridge between our point of sale system and our traffic counters, and many more.

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### "Ascent360 for our Bike Shop" — 4.0/5

> **Greg** | *13 de octubre de 2023* | Artículos deportivos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The integration was painless and it's great for us to have our customers loaded into our email client right away without any data dumping or manual uploading. I appreciate that it's easy to build up lists for specific customers and contact them right away
> 
> **Puntos en contra**: The email builder is ok. I'd love to have a website email pop up functionality come straight from Ascent360
> 
> I've spent much less time uploading email lists and keeping them current. Email automation has both increased our customers experience and driven traffic in stores

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