17 años ayudando a las empresas costarricenses
a elegir el mejor software
Entrata
¿Qué es Entrata?
Software de administración de propiedades basado en la web que facilita las operaciones de pago en línea, órdenes de trabajo, solicitudes y sitios web de la comunidad.
¿Quién usa Entrata?
Sin información del proveedor
¿Tienes dudas sobre Entrata?
Compara con una alternativa popular
Entrata
Opinones de Entrata
comentarios de Entrata
Comentarios: me toca asignar ORDENES a los mantenimiento y es muy accessible y lo Unico q El Sistema aveces es lento en cargaron
Puntos a favor:
es accessible para poder USAR y orgnizar El trabajo y la information
Contras:
Tien problema aveces SE cae El Sistema, tambien no se PUEDE hacer multiples tareas cuando ESTA dentro de una orden no puedo salir y ver Otra ORDEN
Productiva y efectiva gestión
Comentarios: Permite con eficaz y rapidez ejecución de datos,cobros y llevar un control del evento programado y con sus datos al día nos a permitido conseguir nuevos programas de estudios realizados al cliente.
Puntos a favor:
Nos permite estar conectado con cada movimiento adquirido del departamento de logística de la compañía.
Contras:
Funciones que no van acordé al programa.
Always improving
Puntos a favor:
Entrata makes the multifamily industry so much easier. They are always updating their software with amazing innovation. The settings and features are endless. They have a full time support team, trainers who do daily webinar trainings, as well as the option to come out on site and train, and they also offer a customer success manager who works with you daily to ensure that your company is succesfull while using Entrata.
Contras:
Because of the large amount of setting and feautre options, Entrata can get messy quickly. They also have struggles at times when it comes to large influxes such as rent week or stundent turn as well as when they release one of their updates every two months.
Entrata beats all other software systems!
Comentarios: Entrata is very simple to use. The dashboard shows everything on one screen and is easy to navigate. The training was "hands on". The help desk team has been very supportive. I don't want to ever go back to our previous software systems!
Puntos a favor:
Entrata has everything under one platform and is very easy to use.
Contras:
I don't really have a complaint. Even when there is an issue and we have to contact the helpdesk, their team is very kind in helping find a solution (even if it is user error).
Alternativas consideradas:
Do Not Recommend
Comentarios: Awful. It is not worth the switch. Implementation was horrible and took way longer than we were told. Reports don't always accurately generate. Responsiveness is terrible. It is not compatible on a phone so it limits the ability to manage on the go. Maintenance is the only mobile compatible component but what you can access through the app is limited. Disappointed is an understatement.
Puntos a favor:
I like that it encourages paperless options.
Contras:
It is very glitchy. I've sent emails multiple times and it freezes while sending and the entire message has to be retyped and sent again. Their customer service isn't always the most responsive or able to fix your issues. We are currently dealing with an issue with them not including personal property coverage that we are paying for and no one will respond to our emails anymore to get this fixed. It has been 2 months since this was discovered and nothing has been done about it. Two claims have been denied in this time and they are not accepting any responsibility or making the adjustments that need to be made.