--- description: ¿Qué piensan los usuarios de AutoShop? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AutoShop gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AutoShop - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Programas de reparación de vehículos](/directory/20006/auto-repair/software) > [AutoShop](/software/35810/autoshop) # AutoShop Canonical: https://www.capterra.co.cr/software/35810/autoshop Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/35810/autoshop?page=2) > Escribe órdenes de reparación, calcula trabajos de reparación, haz un seguimiento del inventario, edita la información del cliente y del vehículo, etc. > > Veredicto: 108 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa AutoShop? Winworks AutoShop ayuda a las instalaciones independientes de reparación de automóviles, talleres de llantas, centros de servicio de vehículos recreativos y concesionarios de automóviles a satisfacer tus necesidades de escritura de órdenes de trabajo y de gestión de tiendas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 108 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Winworks Software - **Constitución**: 1993 ## Contexto comercial - **Precio inicial**: USD 99,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - CRM - Creación de informes y estadísticas - Historial de servicios - Programación del mantenimiento - Tarifas de trabajo ## Integraciones (en total: 4) - Google Drive - QuickBooks Online - Quicken - Sage 50 Accounting ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas de reparación de vehículos](https://www.capterra.co.cr/directory/20006/auto-repair/software) ## Alternativas 1. [ARI](https://www.capterra.co.cr/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoRepair Cloud](https://www.capterra.co.cr/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [NAPA TRACS](https://www.capterra.co.cr/software/61551/napa-tracs) — 4.2/5 (258 reviews) 4. [Shopmonkey](https://www.capterra.co.cr/software/169022/shopmonkey) — 4.6/5 (263 reviews) 5. [Tekmetric](https://www.capterra.co.cr/software/190952/tekmetric) — 4.7/5 (103 reviews) ## Opiniones ### "Excellent Customer Support" — 5.0/5 > **andro** | *15 de febrero de 2017* > > This company is the best, could not do it without winworks.Great product been using mobile app as well as normal software Thank you for treating us with such great service. I would recommend this to any of my competition ----- ### "Autoshop Software is a great first POS software." — 4.0/5 > **Ken** | *9 de mayo de 2022* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: There are a few things that make this software stand out. One is the customer database IS YOURS and not shared without your permission. In our case, being a local, on site program was the best option. The program had many good features that helped in the day-to-day work and was basically a straight forward, usable program. Inventory system was a strong point. > > **Puntos en contra**: The program screens come across as "dated". The report options were limited and poor, in our opinion. Program felt as though you were "falling behind the times". The more we grew and added to the software, the more "clunky" it began to feel in day-to-day operations. Other programs did not interface well or had limited success. > > We used this software for the first 10 years or so of business operations and felt we finally outgrew it as we switched growth directions. There are multiple options for this software now that include local, or cloud based and there have been more updates. I still would recommend this software to any small shop based on my previous usage. ----- ### "Used to Be Excellent Software" — 1.0/5 > **Derek** | *19 de noviembre de 2018* | Automoción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Up until the end of 2017, the software was excellent over almost 4 years of use. Work orders look decent and professional, scheduling is a breeze, job building is easy and time efficient, and the service recommendations and tracking was very intuitive. The accounting and labor reports are very helpful. It almost seemed too good to be true... and it was. > > **Puntos en contra**: After putting it off for a couple months, I installed the Version 8 update in January of 2018. Ever since then, I have had the joy of talking to customer support an average of once a month, as Winworks finds ever more creative ways to crash. These usually accompany Windows updates, but sometimes it stops working or glitches just for fun. Tech support refuses to acknowledge any systematic problem, but offers no explanation as to why the software stops working every few weeks. On at least two occasions, I had to input data from paper backups because the databases failed catastrophically. The software is terribly, fatally unreliable. Every morning, it's a surprise whether or not the software will work as designed and as I paid for. In fact, I write this now in my spare time until the Texas tech support center opens at 9AM and I can start producing work orders again. > > Every benefit AutoShop has in running a shop is negated by its sheer lack of reliability. The programming for this software is terrible and inept. DO NOT even consider buying this until they take concrete steps to fix the buggy and unstable underlying programming. I wasted thousands of dollars purchasing it with the intention that I could use it for many years in the future; I got 4 years out of it instead. Now, I get penalized for calling tech support to fix THEIR incompetence. ----- ### "My experience tha i had" — 5.0/5 > **Alfazar** | *28 de octubre de 2023* | Suministros y equipo para empresas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: All features are impactful product and services was nice highly recommended for everyone awesome service > > **Puntos en contra**: There is no missing it's almost perfect you will feel that you are belong to them and they will feel you that you have a value to them > > I was great that im with this business i learn how to grow my business here very great service highly recommended for everyone. ----- ### "We LOVE Rep\!" — 5.0/5 > **Corrie** | *25 de febrero de 2019* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best thing about this software is that we have Steve available to help us when we run into issues. He is the saving grace for us\! Without him being so helpful, we would have probably changed systems. > > **Puntos en contra**: The Form Layouts are terrible. They don't provide enough space for repair stories, they are configured weird, and some are missing things that the others have, but none so far have been comprehensive for everything we need. You have to search the vehicle FIRST before starting a work order. Reports are spotty \& inaccurate. You find that specific things aren't popping up like our counter sales Freight Cost and some Misc 2 fees that don't print on the Accounting Full Details Rpt. Only one email for Invoicing, with multiple users/senders is frustrating when customers respond. You can't have multiple parts with the same part number, but it's not like they are UPC's, each vendor can make their own part number and some may overlap. Some parts counter, closed out invoices ON ACCOUNT, do not show up on the statements or the customer record. Can find in the system as closed out properly, but doesn't show up under the customer. So we have received checks from customers with no record in their file, and have to hunt in the system to find the WO that matches. The check chart doesn't always work (i.e. Not available/doesn't work) If the main computer is OFF, nobody can work. There is no specific area to record DEPOSITS on orders, so they get recorder as a payment instead of a deposit. This makes reconciling the day hard. There is no spot for SUBLET work. ESTIMATES do not have numbers on them, so when we work on our fleets, multiple ESTIMATES, no \# to reference. > > I have worked on a few different types of systems in the past from 'home grown' to 'out of the box', not automotive specifically, but this system needs some work. It needs to be a bit more user friendly for all the reasons I mentioned in the Cons. I think it has potential, but unless you are constantly upgrading and working to improve it, it will get stagnant and will no longer be viable. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/35810/autoshop?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/35810/autoshop) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados