---
description: ¿Qué piensan los usuarios de Mindbody? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Mindbody gracias a Capterra Costa Rica.
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title: Mindbody - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para Peluquería](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody)

# Mindbody

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> Para ti, tus estilistas y el personal de tu salón, MINDBODY te permite programar, actualizar o procesar citas, todo desde una sola pantalla.
> 
> Veredicto: 2993 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Mindbody?

MINDBODY atiende y ofrece asistencia a salones de tamaño pequeño, mediano y grande en todo el mundo.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 2993 Opiniones |
| Facilidad de uso | 3.9/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.6/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Mindbody
- **Ubicación**: New York, EE. UU.
- **Constitución**: 2000

## Contexto comercial

- **Precio inicial**: USD 99,00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil)
- **Idiomas admitidos**: alemán, checo, chino, chino tradicional, danés, esloveno, español, francés, griego, hebreo, inglés, italiano, japonés, neerlandés, noruego, portugués de Brasil, portugués de Portugal, ruso, árabe
- **Países disponibles**: Alemania, Andorra, Arabia Saudita, Australia, Austria, Baréin, Bulgaria, Canadá, Catar, Chipre, Croacia, Dinamarca, Emiratos Árabes Unidos, Eslovenia, España, Estados Unidos, Estonia, Finlandia, Francia, Grecia y 23 más

## Funciones

- Acceso móvil
- Aplicación móvil
- Base de datos de clientes
- Base de datos de clientes
- Base de datos de miembros
- Citas recurrentes
- Comunicación con miembros
- Confirmations/Reminders
- Conforme con HIPAA
- Contabilidad
- Directorio de miembros
- Facturación
- For Barbershops
- For Gyms
- For Medical Spas
- For Yoga/Pilates Studios
- Formularios personalizables
- Gestión de asistencia
- Gestión de calendarios
- Gestión de citas
- Gestión de clases
- Gestión de clientes
- Gestión de docentes y personal escolar
- Gestión de equipo
- Gestión de estudiantes
- Gestión de eventos
- Gestión de membresías
- Gestión de páginas web
- Inscripción en línea
- Integración de páginas web
- Modelos personalizables
- Notas SOAP
- Notas sobre la evolución
- Pagos en línea
- Para centros de belleza y balnearios
- Para fisioterapia
- Plan de entrenamiento
- Portal de clientes
- Procesamiento de pagos
- Procesamiento de tarjetas de débito/crédito
- Programación a tiempo real
- Programación automatizada
- Programación de citas
- Programación de cursos
- Recordatorios
- Renovación de inscripciones
- Reserva en línea
- Seguimiento de la asistencia
- Sincronización de calendario
- Tipos de miembros

… y 35 características más

## Integraciones (en total: 39)

- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Equifax
- Gleantap

… y 24 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para Peluquería](https://www.capterra.co.cr/directory/30028/salon/software)

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3. [Acuity Scheduling](https://www.capterra.co.cr/software/128285/acuity-scheduling) — 4.8/5 (5748 reviews)
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5. [SimplyBook.me](https://www.capterra.co.cr/software/140086/simplybook-me) — 4.6/5 (1283 reviews)

## Opiniones

### "Great booking systym" — 5.0/5

> **Dima** | *4 de agosto de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Once you are trained on it you will feel it is user friendly and there is always updates being posted
> 
> **Puntos en contra**: ClupPasses ... it depreciate our service as a botique pilates studio i am not a fan and i am also not happy the other studio in your aria being promoted on the app and to your clients.
> 
> In general it is good. I Love the branded app they creatd for us &#10;i was not happy to be charged for it before it was up and running paid two month fees. Apple do take thier sweet time responding to each ticket and then you end up waiting while paying for an app that is not in use yet.

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### "Great Support and Reliable Features" — 4.0/5

> **Ali** | *14 de noviembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down.
> 
> **Puntos en contra**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system.&#10;MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff.
> 
> MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement.

-----

### "Mind body not at ease\!" — 2.0/5

> **Jarvis** | *22 de abril de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other platforms offer a comparable end-to-end solution. However, having used it across several different companies, I’ve found the user experience to be consistently counterintuitive. The mobile interface, in particular, lacks the fluidity and 'user-friendliness' expected of a modern app, often creating friction for both staff and clients.
> 
> **Puntos en contra**: While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal training clients or trying to book personal wellness appointments—like massages or sauna sessions—the process felt counterintuitive. The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect.
> 
> The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface for booking basic services like massages and sauna sessions, I cannot recommend it. It creates more friction than it solves

-----

### "Owner, 2D FIT" — 4.0/5

> **Dawn** | *17 de abril de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Mindbody has been a major part of how I’ve successfully run my business for the past 11 years. As a one-woman operation, I rely heavily on its scheduling, client management, and overall features to keep everything organized and running smoothly. It allows me to manage bookings, track clients, and stay on top of daily operations without feeling overwhelmed. The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself.
> 
> **Puntos en contra**: The pricing can feel a bit high for a smaller boutique business like mine. Some of the packages seem more aligned with larger organizations, so there are features I don’t always fully utilize. That said, the platform is very helpful overall and plays an important role in how I run my business.
> 
> My overall experience with Mindbody has been very positive. Customer support is responsive, and my representative stays in consistent contact, which I truly appreciate. I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs. It makes me feel like my voice is heard and respected. After 11 years in business, Mindbody has remained a key part of my operations, and I don’t see myself going anywhere else.

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### "Mindbody, when you take the good with the bad it costs a lot." — 5.0/5

> **Julie** | *11 de noviembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The ability to add programs to help you get what you need done faster, especially not to miss phone calls.
> 
> **Puntos en contra**: The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach. I have reached my maximum budget for fees, so I have to give up something else to obtain the services I need to be successful.
> 
> I like the ease of managing with Mindbody, and the cost is less than an administrative assistant for sure, but I am a Gen Xer, and it does take time for me to process it easier in the long run. I like the integration of third-party apps, like Classpass. However, the cost of Classpass versus what we are paid for Classpass is not comparable to a client who drops in. We gain volume, but we don't get retention. The cost per session is way below what we can afford, to be honest. We may start to phase out Classpass because the volume doesn't make up for the cost we are losing from retention. Our business is Pilates, and we have to create continuity for clients to learn the whole concept of Pilates. A person who pops in for one session, often late, and with an idea of Pilates, but actually not Pilates. It takes away from the clients who commit to our studio for the continuity of the learning process. I know, we make room for the beginners, and we do really love beginners. It's just that the Classpassers don't seem interested in the concept of Pilates; they want a workout. I am a people pleaser by nature, so I try and our instructors try to pull them in, but they want bootcamp, and that isn't what we are doing. I feel terrible saying this, but we have moved on from the HIIT classes, the clients know they can get strong without the trending social media moves created for them to try in our and we are grateful for the highly popular Pilates. Often, the scenario is, we ask and provide opportunities for beginners to take introductory classes before joining a class in progress. However, they show up after class has started, without grip socks, and no body awareness-which is our forte, bring the newbies on, but please, when we let our Classpassers know we start on time, that means they need to be early enough to get situated before class starts. We have lost regulars because we look unorganized. So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires. We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people. I will never understand how people ask us to devalue our time and service when others are not asked.

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