--- description: ¿Qué piensan los usuarios de RoomKeyPMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de RoomKeyPMS gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoomKeyPMS - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [RoomKeyPMS](/software/5937/roomkeypms) # RoomKeyPMS Canonical: https://www.capterra.co.cr/software/5937/roomkeypms Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/5937/roomkeypms?page=2) > RoomKeyPMS hace que la tecnología sea simple, integrada y bien asistida para los hoteles. Es tu sistema de administración de propiedades (PMS) hoteleras integral y poderoso. > > Veredicto: 90 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa RoomKeyPMS? RoomKeyPMS es tu proveedor único e integrado de software hotelero para hoteles independientes y cadenas de hoteles. Con cientos de integraciones, esta empresa puede trabajar con los hoteles para optimizar las operaciones. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 90 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: RoomKeyPMS - **Ubicación**: Vancouver, Canadá - **Constitución**: 1978 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: francés, inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, México ## Funciones - Automatización de marketing - CRM - Creación de informes/análisis - Facturación - Gestión de calendarios - Gestión de empleados - Gestión de la experiencia del huésped - Gestión de reservas - Gestión de tasas - Gestión del mantenimiento - Integración de GDS y OTA - Panel de actividades - Punto de venta (POS) - Reserva en línea - Third-Party Integrations ## Integraciones (en total: 26) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus … y 11 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software) - [Software para moteles](https://www.capterra.co.cr/directory/32584/motel/software) ## Alternativas 1. [Guesty](https://www.capterra.co.cr/software/159377/guesty) — 4.4/5 (480 reviews) 2. [TenantCloud](https://www.capterra.co.cr/software/133029/tenantcloud) — 4.3/5 (451 reviews) 3. [Buildium](https://www.capterra.co.cr/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [Entrata](https://www.capterra.co.cr/software/20372/entrata) — 4.6/5 (444 reviews) 5. [ResNexus](https://www.capterra.co.cr/software/129392/reservation-nexus) — 4.8/5 (431 reviews) ## Opiniones ### "Great PMS for very small Inns" — 4.0/5 > **Usuario verificado** | *24 de abril de 2018* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The software is very light and cloud based. The PMS is easy to use and the customer portal has a lot of documentation if any users have questions. > > **Puntos en contra**: PMS is missing an extract for revenue reporting and a report scheduler for automatically emailing daily sales reports as well as reservations OTB reports. > > Good for a very small B\&B or Inn. ----- ### "Great For Large Companies" — 4.0/5 > **Natashia** | *7 de febrero de 2021* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The customer service is unparalleled, lovely people, very helpful and informative. Lots of features and reports to run for what you need. Customizable for your individual business. Integrate with online platforms to get more customers. > > **Puntos en contra**: If you are a smaller business I wouldn't recommend this program, it doesn't have a different package option with less features so I'm not overwhelmed with things I don't need. It is geared towards bigger companies like hotels or corporate. Difficult to navigate the program, not ease of access. Reports are hard to read as well. > > My overall experience with Roomkey however, has been good with the customer service and tracking my bookings well. Great program with room for improvement, need more flexibility, but customer service is friendly and helpful. I don't feel stupid for asking any question I have and the solutions are taught in a way I can follow easily. ----- ### "RoomkeyPMS Review" — 3.0/5 > **Michele** | *11 de agosto de 2023* | Hostelería | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Unable to comment on this section. > > **Puntos en contra**: No revenue management function, reporting not great > > Good ----- ### "Small property less than 50 rooms" — 5.0/5 > **Ken** | *13 de diciembre de 2022* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Able to opperate like the larger propertys > > **Puntos en contra**: Would like to have larger check off boxes > > Perfetic, when your in trouble, support is smooth. Like their glad you called \& couldhelp. Crazy how easy they handle you\!\!\!\!\!\! ----- ### "Excellent Software at a Great Price & Excellent Customer Support" — 5.0/5 > **Shelly** | *5 de marzo de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: RoomKey PMS has all the functionality of large hotel chain software, but is easier to use and has a better look and feel to it. And you can't beat its value for the price. > > **Puntos en contra**: There really isn't much to improve for our hotel. It has all the bells and whistles we need, and then some. > > From the time I first contacted RoomKeyPMS to inquire about their software, which is over five years ago, to today, I have always had amazing customer support. Our property is tiny, only 14 rooms, yet they treat us as if we were their biggest customer. We don't get that treatment from most vendors due to our size. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/5937/roomkeypms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/5937/roomkeypms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados