--- description: ¿Qué piensan los usuarios de Sigmund Software? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sigmund Software gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sigmund Software - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de salud mental](/directory/30217/mental-health/software) > [Sigmund Software](/software/69928/sigmund) # Sigmund Software Canonical: https://www.capterra.co.cr/software/69928/sigmund Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/69928/sigmund?page=2) > Software para la gestión de la salud conductual y el tratamiento de adicciones con motor de flujo de trabajo, medicamentos, evaluaciones, paneles de información y más. > > Veredicto: 35 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.5/5** | 35 Opiniones | | Facilidad de uso | 3.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.4/5 | Basado en las opiniones generales | | Funciones | 3.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sigmund Software - **Ubicación**: Danbury, EE. UU. - **Constitución**: 1988 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Admisión de pacientes - Asesoramiento de remesas - Asistencia de codificación - Comunicación con los pacientes - Confirmations/Reminders - Conforme con HIPAA - Creación de diagramas - Creación de informes y estadísticas - Diagnósticos iniciales - Entrada de códigos y cargos - Facturación - Facturación médica - Filtro de reclamaciones - Gestión de calendarios - Gestión de citas - Gestión de clínicas - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de formularios - Gestión de reclamaciones - Goal Setting/Tracking - Historia clínica electrónica/informatizada - Historial de facturas - Interoperabilidad clínica - Mensajería segura - Modelos personalizables - Notas sobre la evolución - Planificación del tratamiento - Portal de clientes - Portal de los pacientes - Programación - Programación de citas - Recetas electrónicas - Seguimiento de la conformidad - Seguimiento del tiempo - Sistemas de apoyo en la toma de decisiones - Software de telemedicina - Therapy Notes - Third-Party Integrations - Verificación de elegibilidad para el seguro ## Opciones de asistencia - Asistencia 24/7 ## Categoría - [Software de salud mental](https://www.capterra.co.cr/directory/30217/mental-health/software) ## Categorías relacionadas - [Software de salud mental](https://www.capterra.co.cr/directory/30217/mental-health/software) - [Software para servicios humanitarios](https://www.capterra.co.cr/directory/30660/human-services/software) - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) - [Programas de facturación médica](https://www.capterra.co.cr/directory/30026/medical-billing/software) - [Software de historia clínica electrónica de psiquiatría](https://www.capterra.co.cr/directory/32510/mental-health-ehr-software/software) ## Alternativas 1. [BestNotes](https://www.capterra.co.cr/software/73807/bestnotes) — 4.5/5 (198 reviews) 2. [EHRYourWay](https://www.capterra.co.cr/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 3. [Qualifacts CareLogic](https://www.capterra.co.cr/software/85188/carelogic-enterprise) — 3.9/5 (355 reviews) 4. [Qualifacts Insync](https://www.capterra.co.cr/software/144484/insync-emr) — 4.5/5 (392 reviews) 5. [RXNT](https://www.capterra.co.cr/software/110018/rxnt) — 4.3/5 (498 reviews) ## Opiniones ### "Sigmund Software has helped our organization" — 5.0/5 > **Justin** | *9 de febrero de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The best aspect of our experience with Aura has been its compliance guardrails and absolute visibility with data. We have been able to build in compliance into the fabric of service delivery and chart updating with the built-in guardrails available in Aura. Additionally, Aura makes it possible to see data on nearly every aspect of the care process, from scheduling to delivery to billing/collections. There is nothing that we can't access the data to better understand. This improved visibility was a gamechanger for our organization, as it gave us the insights and information to truly understand the business at a new level and highlighted where changes/improvements could be made. Without Sigmund Software, we would not have the high level of data-driven management that we have today. > > **Puntos en contra**: While Aura provides a total package that covers many aspects of the business as a one-stop shop, this also means there are aspects of it that are behind some of the other offerings available. For example, its CRM and patient engagement functions are severely lacking compared to some other software offerings in the market. Additionally, there are processes, especially scheduling, that could be made more efficient in the software and could reduce the amount of clicks it takes. This has been a consistent piece of feedback we have received from our center-based staff. > > Overall, Sigmund Software has provided an EMR in Aura that helped us get much better visibility via data and analytics to improve our patient service delivery and cash collections. They have been readily available at times to support product enhancements and serve as thought partners about how we can leverage Aura to continue to improve service quality and increase financial performance. While there are ways I would like to see Aura improve, the Sigmund team has consistently been helpful and the product has been an unlocker for our organization. The Support function has generally been responsive to our needs/requests and the Implementation team (shoutout to \[sensitive content hidden\]) was very helpful in equipping our organization for the switch and ramp to Aura. ----- ### "Meeting needs" — 4.0/5 > **Hope** | *5 de septiembre de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The elements we appreciate the most about Aura Elevate, the Sigmund software product that we use, is the Golden Thread elements within the EHR. This is the reason we decided to use this product as opposed to other products. Other elements that we appreciate is the embedded forms that enable us to sign documents anywhere without having to use paper and the ability to share necessary updates with referents and contacts quickly and securely through the contact portal. > > **Puntos en contra**: One of the most frustrating things is unfortunately a by-product of one of the features that we also appreciate. Because forms are embedded for signature, and the assessments are connected to the golden thread functionality, Sigmund staff have to add every item to the system, which takes time and does not allow us to add updated forms or assessments to the system very quickly. ----- ### "Horrific and crippling experience" — 1.0/5 > **Kasi** | *23 de agosto de 2022* | Cuidado de la salud mental | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It’s all smoke and mirrors Nothing they suggest is a benefit is actually real. > > **Puntos en contra**: Expensive Undelivered promises Poor implementation Lack of support Codes changing Not intuitive > > My company switched to Sigmund in July 2021. Our revenue, which had seen steady growth every month since 2016 , immediately plummeted in HALF. The program was never set up to bill correctly. They limit the number of people who can request support tickets and they make you pay for support and training. After begging the \[SENSITIVE CONTENT\] for help for months to fix the billing situation, he suggested I switch to their billing company. I did- and the losses got worse. I am happy to share details of my story with anyone who is considering using Sigmund. Please feel free to email or call me. Even this week, all of our billing codes for the entire year changed overnight from 90837 individual therapy to residential therapy, triggering hundreds of denials and causing countless hours of work to change them back. The entire year (Jan to August). Aura is not intuitive to use. It is constantly going down, there are a million bugs in the software that inhibit the user experience. Everything about it is smoke and mirrors and it’s not worth the price. ----- ### "Would Recommend" — 4.0/5 > **Megan** | *27 de marzo de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Customer support is quick to help out. We moved from Sigmund native because we were mostly happy with that. We do not regret sticking with Sigmund for Aura. > > **Puntos en contra**: We would like service names in the claims screen. We would like it if the schedule didn't reset when editing appointments. For example, marking an appt not to bill and then having to go all the way back to the patient's account and back to their appointments just to work on another and then do it all over again for the next. We emailed a wish list a while ago. It would be nice to be able to split payments between two claims when posting as opposed to having to credit the payment, make a list of credited payments, and then go into each indiv. client's account to apply the payments. ----- ### "Sigmund AURA Review" — 5.0/5 > **Alicia** | *25 de agosto de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: User friendly, intuitive................ > > **Puntos en contra**: There is a lot of clicking.............. > > The Sigmund team is exceptional. They are very professional and will assist you with any concerns in a timely fashion. The Sigmund AURA software is user friendly and can be formatted specifically to fit your medical or behavioral needs. Our Ohio billing needs are unique compared to the rest of country and the Sigmund software team adapted their software to meet those needs. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/69928/sigmund?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/69928/sigmund) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Datos estructurados