--- description: ¿Qué piensan los usuarios de Sigmund Software? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sigmund Software gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sigmund Software - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de salud mental](/directory/30217/mental-health/software) > [Sigmund Software](/software/69928/sigmund) # Sigmund Software Canonical: https://www.capterra.co.cr/software/69928/sigmund Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/69928/sigmund?page=2) > Software para la gestión de la salud conductual y el tratamiento de adicciones con motor de flujo de trabajo, medicamentos, evaluaciones, paneles de información y más. > > Veredicto: 35 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.5/5** | 35 Opiniones | | Facilidad de uso | 3.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.4/5 | Basado en las opiniones generales | | Funciones | 3.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sigmund Software - **Ubicación**: Danbury, EE. UU. - **Constitución**: 1988 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Admisión de pacientes - Asesoramiento de remesas - Asistencia de codificación - Comunicación con los pacientes - Confirmations/Reminders - Conforme con HIPAA - Creación de diagramas - Creación de informes y estadísticas - Diagnósticos iniciales - Entrada de códigos y cargos - Facturación - Facturación médica - Filtro de reclamaciones - Gestión de calendarios - Gestión de citas - Gestión de clínicas - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de formularios - Gestión de reclamaciones - Goal Setting/Tracking - Historia clínica electrónica/informatizada - Historial de facturas - Interoperabilidad clínica - Mensajería segura - Modelos personalizables - Notas sobre la evolución - Planificación del tratamiento - Portal de clientes - Portal de los pacientes - Programación - Programación de citas - Recetas electrónicas - Seguimiento de la conformidad - Seguimiento del tiempo - Sistemas de apoyo en la toma de decisiones - Software de telemedicina - Therapy Notes - Third-Party Integrations - Verificación de elegibilidad para el seguro ## Opciones de asistencia - Asistencia 24/7 ## Categoría - [Software de salud mental](https://www.capterra.co.cr/directory/30217/mental-health/software) ## Categorías relacionadas - [Software de salud mental](https://www.capterra.co.cr/directory/30217/mental-health/software) - [Software para servicios humanitarios](https://www.capterra.co.cr/directory/30660/human-services/software) - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) - [Programas de facturación médica](https://www.capterra.co.cr/directory/30026/medical-billing/software) - [Software de historia clínica electrónica de psiquiatría](https://www.capterra.co.cr/directory/32510/mental-health-ehr-software/software) ## Alternativas 1. [BestNotes](https://www.capterra.co.cr/software/73807/bestnotes) — 4.5/5 (198 reviews) 2. [EHR YOUR WAY](https://www.capterra.co.cr/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 3. [Qualifacts CareLogic](https://www.capterra.co.cr/software/85188/carelogic-enterprise) — 3.9/5 (355 reviews) 4. [Qualifacts Insync](https://www.capterra.co.cr/software/144484/insync-emr) — 4.5/5 (391 reviews) 5. [RXNT](https://www.capterra.co.cr/software/110018/rxnt) — 4.3/5 (495 reviews) ## Opiniones ### "Meeting needs" — 4.0/5 > **Hope** | *5 de septiembre de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The elements we appreciate the most about Aura Elevate, the Sigmund software product that we use, is the Golden Thread elements within the EHR. This is the reason we decided to use this product as opposed to other products. Other elements that we appreciate is the embedded forms that enable us to sign documents anywhere without having to use paper and the ability to share necessary updates with referents and contacts quickly and securely through the contact portal. > > **Puntos en contra**: One of the most frustrating things is unfortunately a by-product of one of the features that we also appreciate. Because forms are embedded for signature, and the assessments are connected to the golden thread functionality, Sigmund staff have to add every item to the system, which takes time and does not allow us to add updated forms or assessments to the system very quickly. ----- ### "Sigmund software" — 4.0/5 > **Judy** | *29 de marzo de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: We are just setting it up to transition into Aura and we have had Sigmund for years, it is easy to use and the notes are all separated out in certian areas for each department. > > **Puntos en contra**: I do not like the statements, they are very hard for patients to read and very confusing. > > I like Sigmund it is an easy program to learn, I am told we will enjoy Aura once we learn the system better. ----- ### "Horrific and crippling experience" — 1.0/5 > **Kasi** | *23 de agosto de 2022* | Cuidado de la salud mental | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It’s all smoke and mirrors Nothing they suggest is a benefit is actually real. > > **Puntos en contra**: Expensive Undelivered promises Poor implementation Lack of support Codes changing Not intuitive > > My company switched to Sigmund in July 2021. Our revenue, which had seen steady growth every month since 2016 , immediately plummeted in HALF. The program was never set up to bill correctly. They limit the number of people who can request support tickets and they make you pay for support and training. After begging the \[SENSITIVE CONTENT\] for help for months to fix the billing situation, he suggested I switch to their billing company. I did- and the losses got worse. I am happy to share details of my story with anyone who is considering using Sigmund. Please feel free to email or call me. Even this week, all of our billing codes for the entire year changed overnight from 90837 individual therapy to residential therapy, triggering hundreds of denials and causing countless hours of work to change them back. The entire year (Jan to August). Aura is not intuitive to use. It is constantly going down, there are a million bugs in the software that inhibit the user experience. Everything about it is smoke and mirrors and it’s not worth the price. ----- ### "Comprehensive EHR" — 4.0/5 > **Patrice** | *2 de abril de 2024* | Cuidado de la salud mental | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Sigmund Support and Implementation team are outstanding. Implementation and use of the upgraded AURA program were challenging but with the Implementation team's help, the mission was accomplished\! > > **Puntos en contra**: The switch from Sigmund to AURA could have been a smoother transition. > > I cannot say enough about the support team. They are always there for questions and will ALWAYS find a solution\!\! ----- ### "Would Recommend" — 4.0/5 > **Megan** | *27 de marzo de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Customer support is quick to help out. We moved from Sigmund native because we were mostly happy with that. We do not regret sticking with Sigmund for Aura. > > **Puntos en contra**: We would like service names in the claims screen. We would like it if the schedule didn't reset when editing appointments. For example, marking an appt not to bill and then having to go all the way back to the patient's account and back to their appointments just to work on another and then do it all over again for the next. We emailed a wish list a while ago. It would be nice to be able to split payments between two claims when posting as opposed to having to credit the payment, make a list of credited payments, and then go into each indiv. client's account to apply the payments. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/69928/sigmund?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/69928/sigmund) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Datos estructurados