--- description: ¿Qué piensan los usuarios de Avalara? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Avalara gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de impuestos sobre ventas](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.co.cr/software/75673/avatax Página: 1 de 16\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/75673/avatax?page=2) > La solución de software Avalara Tax Compliance Suite te permite calcular impuestos, presentar y remitir devoluciones y cumplir con los requisitos de gestión de documentos. > > Veredicto: 357 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Avalara? Avalara proporciona soluciones automatizadas y basadas en la nube para el cumplimiento fiscal en transacciones en EE. UU. y en todo el mundo, independientemente del tamaño o el sector de su empresa. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 357 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.5/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Avalara - **Constitución**: 2004 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, Francia, India, Italia, Japón, México, Reino Unido ## Funciones - Conciliación bancaria - Contabilidad de acreedores - Contabilidad de deudores - Creación de informes financieros - Creación de informes/análisis - Cumplimiento tributario - Cálculo de impuestos - Declaración de impuestos - Empresa/negocios - Expedientes electrónicos - Facturación - Gestión de documentos - Gestión de exenciones - Gestión de impuestos - Gestión de impuestos de ventas - Gestión de la conformidad - Gestión de órdenes de compra - Importación y exportación de datos - Impuesto sobre el Valor Añadido (IVA) - Libro general - Registro de auditoría - Seguimiento de transacciones - Varias divisas - Workflow Automation ## Integraciones (en total: 32) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop … y 17 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de impuestos sobre ventas](https://www.capterra.co.cr/directory/30970/sales-tax/software) ## Categorías relacionadas - [Software de gestión de impuestos sobre ventas](https://www.capterra.co.cr/directory/30970/sales-tax/software) - [Programas de contabilidad](https://www.capterra.co.cr/directory/1/accounting/software) - [Software de impuestos de sociedades](https://www.capterra.co.cr/directory/31560/corporate-tax/software) ## Alternativas 1. [QuickBooks Online](https://www.capterra.co.cr/software/141374/quickbooks-online) — 4.3/5 (8511 reviews) 2. [hellotax](https://www.capterra.co.cr/software/187594/hellotax) — 4.7/5 (112 reviews) 3. [QuickBooks Online Advanced](https://www.capterra.co.cr/software/189398/quickbooks-online) — 4.4/5 (1048 reviews) 4. [QuickBooks Enterprise](https://www.capterra.co.cr/software/46497/quickbooks-enterprise) — 4.5/5 (20669 reviews) 5. [Vertex](https://www.capterra.co.cr/software/160387/vertex-smb) — 4.3/5 (75 reviews) ## Opiniones ### "Good software, terrible support." — 3.0/5 > **Christina** | *8 de mayo de 2026* | Software informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Has become a “default stack” tool for sales tax compliance. The nexus tracking feature is especially useful now that economic nexus thresholds vary so much by state and can change over time. > > **Puntos en contra**: That said, support has noticeably declined since the company was sold. We ran into an issue where a special City of Chicago lease tax was not calculating correctly, and it took more than two months to get resolved. For tax software, that kind of delay can create real operational headaches. I’d also recommend avoiding their state registration service. The process required us to complete a long, detailed questionnaire that largely defeated the purpose of outsourcing the work in the first place. If your team already understands the registration requirements, you’ll likely save both time and money by handling registrations directly with the states yourself. > > Overall, Avalara is still a solid platform for tax calculation, filing automation, and nexus tracking, but the support experience and value of some add-on services have declined. ----- ### "Time saver extraodinaire\!" — 5.0/5 > **Charity** | *6 de octubre de 2020* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: -Ease of use -Compatibility with our POS System -Support and communication of issues -Accuracy of collecting and remitting of taxes > > **Puntos en contra**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first. > > This product has been a great tool for our company. The ease of use and the accuracy has saved us so much time. The flow between our POS and their system has been mostly effortless (there will always be issues with software). The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders. ----- ### "Avalara Review" — 5.0/5 > **Mrugen** | *26 de marzo de 2026* | Contabilidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I liked most about Avalara is its clear focus on simplifying complex tax compliance processes through automation. The platform is highly reliable, continuously updated with changing tax regulations, and integrates well with various accounting and ERP systems. > > **Puntos en contra**: What I liked least about Avalara is that, despite its strong automation capabilities, the platform can sometimes feel complex and not very intuitive for new users. ----- ### "Must have tool for US tax compliance operating in overseas" — 4.0/5 > **Gabby** | *27 de mayo de 2026* | Servicios financieros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ability to calculate US tax without having to worry about it. It has seamless connection to Netsuite so easy to use > > **Puntos en contra**: Cost can be a burden for small company and customer service can improve but I find it mainly it is related to the time difference ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8 de agosto de 2025* | Dispositivos médicos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Puntos en contra**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- Página: 1 de 16\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/75673/avatax?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/75673/avatax) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados