--- description: ¿Qué piensan los usuarios de SmartDraw? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SmartDraw gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartDraw - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para Wireframe](/directory/30850/wireframe/software) > [SmartDraw](/software/78945/smartdraw) # SmartDraw Canonical: https://www.capterra.co.cr/software/78945/smartdraw Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/78945/smartdraw?page=2) > Software de paisajismo fácil de usar con cientos de plantillas, herramientas y símbolos integrados. Dibuja e imprime a cualquier escala. > > Veredicto: 146 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa SmartDraw? SmartDraw le sirve a cualquiera que necesite hacer un diagrama, desde contratistas y arquitectos hasta ejecutivos de negocios y gestores de proyectos. Las herramientas de SmartDraw ayudarán a cualquier profesional a ser más eficaz. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 146 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SmartDraw - **Ubicación**: San Diego, EE. UU. - **Constitución**: 1994 ## Contexto comercial - **Precio inicial**: USD 7,95 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, indonesio, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - 2D/3D Designing - API - Arrastrar y soltar - Biblioteca de componentes - Biblioteca de símbolos - Chat y mensajería - Controles o permisos de acceso - Creación de diagramas - Creación de hojas de ruta - Creación de marca personalizable - Creación de mockups - Creación de organigramas - Creación de prototipos IU - Creación de wireframes - Dibujo 2D - Diseños reutilizables - Edición de texto - Editor gráfico del flujo de trabajo - Editor para arrastrar y soltar - Formularios de evaluación (scorecards) - Fotos de empleados - Gestión de documentos - Gestión de expediciones - Gestión de flujo de trabajo visual - Gestión de flujos de trabajo - Gestión de ideas - Gestión de modelos - Gestión del diseño - Goal Setting/Tracking - Herramientas CAD - Herramientas de colaboración - Herramientas de croquis y anotaciones - Herramientas de presentación - Ideation - Lluvia de ideas - Mapas mentales - Modelos de diseño - Modelos personalizables - Organigrama de programación - Panel de comunicaciones - Planificación de escenarios - Planificación de proyectos - Presupuestos y estimaciones - Programación - Publishing/Sharing - Redacción - Room Visualization - Seguimiento de hitos - Supervisión KPI - Third-Party Integrations … y 19 características más ## Integraciones (en total: 21) - Amazon EC2 - Box - Confluence - Dropbox Business - GitHub - Google Docs - Google Drive - Google Sheets - Google Workspace - Jira - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft PowerPoint … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Chat ## Categoría - [Software para Wireframe](https://www.capterra.co.cr/directory/30850/wireframe/software) ## Categorías relacionadas - [Software para Wireframe](https://www.capterra.co.cr/directory/30850/wireframe/software) - [Software de diagrama](https://www.capterra.co.cr/directory/30941/diagram/software) - [Herramientas de planificación estratégica](https://www.capterra.co.cr/directory/31031/strategic-planning/software) - [Programas para diagramas de flujo](https://www.capterra.co.cr/directory/31060/flowchart/software) - [Programas CAD](https://www.capterra.co.cr/directory/31237/architectural-cad/software) ## Alternativas 1. [Houzz Pro](https://www.capterra.co.cr/software/199689/houzz-pro) — 4.3/5 (1085 reviews) 2. [AutoCAD](https://www.capterra.co.cr/software/174021/autocad) — 4.7/5 (3205 reviews) 3. [SketchUp](https://www.capterra.co.cr/software/211798/sketchup) — 4.5/5 (1046 reviews) 4. [Revit](https://www.capterra.co.cr/software/183122/revit) — 4.6/5 (479 reviews) 5. [ArcSite](https://www.capterra.co.cr/software/156735/arcsite) — 4.7/5 (160 reviews) ## Opiniones ### "Great tool for business analyst activities" — 5.0/5 > **Rohit** | *4 de abril de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Can create your mind maps and complex flowchart of any kind with ease. Using it on office desktop and well integrated with Microsoft office suit. Also compatible with google docs which is very helpful > > **Puntos en contra**: So i didn't find anything and i will strongly recommend this for pm and business analyst activities. ----- ### "Useful Program with Fantastic Support Team\!" — 5.0/5 > **Michael** | *27 de febrero de 2026* | Seguridad pública | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I really enjoy the interface, and having the program browser-based instead of application only. The ability to utilize layers and various templates has been helpful with the extra benefit of existing icon libraries for various project types. > > **Puntos en contra**: The main issue our department members had with the functionality was overwriting existing projects due to comfortability with "Save As" procedures and unfamiliarity with auto-save. This was mostly resolved with awareness/education training. > > I had a great experience with implementation while playing a lead role in the program adoption within my department. The SmartDraw team was always very thorough, open to questions and meetings, and provided real-time training for our members. There is also continuing potential to utilize this software for unintended purposes, such as post-incident review and emergency response analysis for presentation. ----- ### "Nice to Try Horrible to Own" — 3.0/5 > **Wiiliam** | *9 de septiembre de 2025* | Comercio minorista | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Ease of use, templates, learning was a breeze, simple program with basic features. I recommend this if you are a beginner and want to do a free 7 day trial or are looking for a basic program with basic features to get to your desired design. I would not buy this as it's a annual trap. > > **Puntos en contra**: The plans offered are horrible. No monthly plans for those of us who want to periodically want to create personal designs. It's either all or nothing with them. Even with the $10.99 monthly subscription, this has to billed annually which is a headache. They have lost so many customers over not offering a month to month subscription with a $15 subscription fee. > > Overall I like smartdraw as a program but the customer service, lack of customer retention and acting like they are robots, not actually helping or answering you, just like they are reading from a scripted book. Have over 500+ customers ready to sign up at $15 a month, and they still refuse to budge. ----- ### "10/10 restaurant operations" — 5.0/5 > **Joe** | *15 de marzo de 2026* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use. Pricing is extremely fair. We use it for multiple kitchen and dining room layouts. It has basically everything we need. > > **Puntos en contra**: Sometimes some of the functions dont work like I anticipate them too. Things like dragging walls and moving whole rooms. > > Weve been using it for years for restaurant design. Weve adopted it across multiple operators. App works great. ----- ### "Review of Smart Draw" — 5.0/5 > **Savya** | *9 de marzo de 2026* | Construcción | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: What I like most about SmartDraw is its ability to quickly create professional and well-organized diagrams with minimal effort. The software automatically aligns and formats shapes as they are added, which saves a lot of time compared to manually arranging elements in other tools. It also offers a wide range of templates for flowcharts, organizational charts, project workflows, and floor plans, making it easy to start designing without building everything from scratch. Additionally, its smooth integration with tools like Microsoft Office and Google Workspace makes it convenient to include diagrams in reports, presentations, and documentation, improving overall productivity and clarity in professional communication. Good Customer Support and has a good learning curve. > > **Puntos en contra**: One of the main drawbacks of SmartDraw is that it lacks the advanced drafting and engineering capabilities available in AutoCAD. While SmartDraw is useful for creating simple diagrams and floor plans, it does not provide the powerful 2D drafting, precision tools, and 3D modeling features that AutoCAD offers for professional architectural and engineering work. Users also report limited design options, fewer customizable shapes, and slower performance when handling large or complex diagrams. In comparison, AutoCAD is widely recognized as an industry-standard platform used by architects and engineers to create highly detailed construction drawings and collaborate across firms. SmartDraw would improve significantly if it added more advanced CAD features, better performance for complex projects, and a wider library of symbols and customization tools to better compete with professional design software like AutoCAD. > > My overall experience with SmartDraw has been positive, especially for creating quick and visually clear diagrams. The software is easy to use and offers a wide range of templates that make it simple to create flowcharts, organizational charts, and basic floor plans without spending too much time on formatting. Its automatic alignment and formatting features help produce professional-looking diagrams quickly. However, when compared to professional design tools like AutoCAD, SmartDraw feels limited in terms of precision drafting, advanced customization, and handling complex technical drawings. Overall, it is a convenient tool for business diagrams and simple layouts, but it may not fully meet the needs of users who require detailed engineering or architectural design capabilities. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/78945/smartdraw?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/78945/smartdraw) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados