---
description: ¿Qué piensan los usuarios de Eldermark? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Eldermark gracias a Capterra Costa Rica.
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title: Eldermark - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para cuidados](/directory/10034/assisted-living/software) > [Eldermark](/software/79030/service-minder)

# Eldermark

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> Este software de vivienda asistida facilita las evaluaciones, la documentación del servicio y la facturación.
> 
> Veredicto: 37 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Eldermark?

El servicio tecnológico de Eldermark es para las comunidades de viviendas para personas mayores que brindan residencia independiente, vivienda asistida, servicios para personas con demencia, vivienda asistida avanzada, cuidados médicos a domicilio y centro de cuidados paliativos basados en la comunidad y no pertenecientes a Medicare.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 37 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Eldermark Software
- **Constitución**: 1991

## Contexto comercial

- **Precio inicial**: USD 1,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Acceso móvil
- Automatización de marketing
- Base de datos sobre medicamentos
- Comunicación con los pacientes
- Conforme con HIPAA
- Conformidad con el sector sanitario
- Creación de diagramas
- Creación de informes y estadísticas
- Cuidados geriátricos
- Facturación
- Facturación médica
- Gestión de campañas
- Gestión de citas
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de documentos
- Gestión de empleados
- Gestión de evaluaciones
- Gestión de expedientes de pacientes
- Gestión de incidentes
- Gestión de la comunicación
- Gestión de la conformidad
- Gestión de pacientes
- Gestión de personal
- Gestión de planes de cuidado
- Gestión de reclamaciones
- Gestión médica
- Historia clínica electrónica/informatizada
- Historial de medicamentos
- Meal/Nutrition Management
- Medication Alerts/Warnings
- Medication Management
- Notas SOAP
- Pagos electrónicos
- Panel de actividades
- Para cuidado a largo plazo
- Portal de los pacientes
- Programación
- Recetas electrónicas
- Recordatorios
- Registro de auditoría
- Seguimiento de la conformidad
- Sistema de puntos de atención médica
- Sistemas de apoyo en la toma de decisiones
- Third-Party Integrations

## Integraciones (en total: 9)

- ActiveDEMAND
- Caretime
- EasyShifts
- Espresso
- GroveMenus
- Notify
- OnShift
- ServiceTrac
- eMenuCHOICE

## Opciones de asistencia

- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para cuidados](https://www.capterra.co.cr/directory/10034/assisted-living/software)

## Categorías relacionadas

- [Software para cuidados](https://www.capterra.co.cr/directory/10034/assisted-living/software)
- [Software para residencias](https://www.capterra.co.cr/directory/31330/nursing-home/software)
- [Software de comunicación con el paciente](https://www.capterra.co.cr/directory/31085/patient-engagement/software)
- [Programas de facturación médica](https://www.capterra.co.cr/directory/30026/medical-billing/software)
- [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software)

## Alternativas

1. [ECP](https://www.capterra.co.cr/software/90493/ecp) — 4.6/5 (176 reviews)
2. [StoriiCare](https://www.capterra.co.cr/software/163319/storiicare) — 4.8/5 (50 reviews)
3. [Therap](https://www.capterra.co.cr/software/124101/therap) — 4.7/5 (107 reviews)
4. [Connecteam](https://www.capterra.co.cr/software/153140/connecteam) — 4.6/5 (5316 reviews)
5. [myUnity](https://www.capterra.co.cr/software/201299/myunity-home-health-hospice-software) — 4.1/5 (143 reviews)

## Opiniones

### "Success with Eldermark" — 5.0/5

> **Adrienne** | *10 de septiembre de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It is pretty user friendly and easy to navigate through. Your Billing, Clinical, etc. are all in one place and work with each other. There are many options available and the Eldermark Team is ALWAYS listening. They listen to any issues you are having and are quick to resolve them\! They listen to your concerns on what can make your business more successful and time management friendly. Most of the time, they already have a system/product available, however, they are more than eager to develop if it is not currently an option. They are always looking to make the product better and more efficient for YOUR business.
     Training - there is so much training offered not only though Webinars and video, but you can schedule a training for your Team with Eldermark, and they schedule according to your needs. No topic is left uncovered and the floor is opened for any additional issues to discuss.
> 
> **Puntos en contra**: There are a lot of hidden reports that could be utilized more frequently, but difficult to navigate
> 
> Overall, I have had an extremely positive experience with Eldermark. All too often, companies say they listen to your feedback, but Eldermark really shows this. They keep you updated with bug fixes or issues that have been noted. Their response time is amazing and all their staff are really knowledgeable about the products they are working with.

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### "Excellent Product" — 5.0/5

> **Colleen** | *18 de noviembre de 2021* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: This product is extremely user friendly.  Once you learn your way around the program it's great to make corrections or add or subtract any information that is incorrect.  There are good blocks in place so only those who have access can make pertinent changes.  The product works well at the facility for the nursing staff and for the Office in the accounting area.  I would highly recommend this product.
> 
> **Puntos en contra**: It would be terrific if you could put in notes on a resident chart that would auto pop up when you go into the chart - things you need to remember moving forward, lets say I have a resident who is getting something as a free service for just specific dates and I need to remember this.  It would be perfect if we could put in the note someplace then when the record comes up, that note pops up to remember the item - One other thing, we have 14 facilities, if we could search a resident name over all the facilities instead of having to go into each facility to search it would be a time saver.
> 
> GREAT EXPERIENCE - the support is EXCELLENT - I have had terrific luck with Eldermark and the help we have needed.  I would highly recommend this product to anyone looking for a good Assisted living program.  I have worked with eldermark for 8 years now and am extremely happy\!  Thanks for keeping this product so up to date.

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### "Evaluate" — 3.0/5

> **Lorrie** | *23 de noviembre de 2021* | Hospital y atención sanitaria | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: The reports and functionality of the platform
> 
> **Puntos en contra**: Not having the ability to access through the cloud
> 
> Very good really liked our product person

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### "Eldermark Review" — 5.0/5

> **Annie** | *29 de agosto de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The support team, the quickness to respond and assist, the setup of the system and how it looks, and the ease of use.  Eldersmarts and Dashboards are my favorite\!
> 
> **Puntos en contra**: Alert charting notification, late entry note doesn't enter in chronologically
> 
> I have been with Eldermark for almost 9 years and I have enjoyed our partnership.

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### "Eldermark" — 5.0/5

> **Kayla** | *15 de mayo de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It collects data and allows us to easily see trends and capture areas we can focus on quality improvment.
> 
> **Puntos en contra**: That we havent started using it to its full potential yet for billing and employee records.
> 
> Great, \[sensitive content hidden\] is awesome and easy to work with.

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## Enlaces

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