--- description: ¿Qué piensan los usuarios de Claromentis? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Claromentis gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Claromentis - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de portal del empleado](/directory/14/portal/software) > [Claromentis](/software/83430/claromentis-intranet) # Claromentis Canonical: https://www.capterra.co.cr/software/83430/claromentis-intranet Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/83430/claromentis-intranet?page=2) > Ofrece al personal un lugar de trabajo al que llamar hogar. Accede a cada aplicación, comparte información y colabora en una intranet central. > > Veredicto: 30 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Claromentis? Proporciona software a organizaciones de todos los tamaños, desde startups y pymes hasta corporaciones globales. Todos los sectores pueden beneficiarse de esta intranet, incluidos los de finanzas, educación, salud y organizaciones benéficas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 30 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Claromentis - **Ubicación**: Brighton, RU - **Constitución**: 1998 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Alemania, Arabia Saudita, Argentina, Armenia, Australia, Azerbaiyán, Bangladés, Baréin, Bolivia, Brasil, Brunéi, Bután, Bélgica, Camboya, Canadá, Catar, Chile, China, Colombia y 57 más ## Funciones - @menciones - Acceso móvil - Alertas y notificaciones - Base de datos de empleados - Base de datos de miembros - Búsqueda/filtro - Chat en vivo - Chat y mensajería - Comentarios/notas - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de marca personalizable - Directorio de empleados - Discussions/Forums - Encuestas y comentarios - Feed de actividad y noticias - Gestión de calendarios - Gestión de contenidos - Gestión de documentos - Gestión de formularios - Gestión de la base de conocimiento - Gestión de la comunicación - Gestión de políticas - Gestión de reuniones - Gestión de tareas - Gestión del conocimiento - Herramientas de colaboración - Perfiles de empleados - Portal de clientes - Uso compartido de archivos ## Integraciones (en total: 15) - Box - Cisco Duo - Evernote Teams - Google Calendar - Google Drive - Google Workspace - Jira - LinkedIn for Business - Microsoft Entra ID - Okta - OneDrive - Rocket.Chat - Slack - Trello - Twitter/X ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de portal del empleado](https://www.capterra.co.cr/directory/14/portal/software) ## Categorías relacionadas - [Software de portal del empleado](https://www.capterra.co.cr/directory/14/portal/software) - [Software de intranet](https://www.capterra.co.cr/directory/31015/intranet/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.co.cr/directory/30805/nonprofit/software) - [Software para franquicias](https://www.capterra.co.cr/directory/10059/franchise-management/software) - [Software de espacio de trabajo digital](https://www.capterra.co.cr/directory/31536/digital-workplace/software) ## Alternativas 1. [Bitrix24](https://www.capterra.co.cr/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Microsoft SharePoint](https://www.capterra.co.cr/software/1167/sharepoint) — 4.4/5 (5412 reviews) 3. [HulerHub](https://www.capterra.co.cr/software/1012970/huler-hub) — 4.9/5 (89 reviews) 4. [ThoughtFarmer](https://www.capterra.co.cr/software/144958/thoughtfarmer) — 4.8/5 (117 reviews) 5. [Connecteam](https://www.capterra.co.cr/software/153140/connecteam) — 4.6/5 (5058 reviews) ## Opiniones ### "An amazing product at a reasonable price, what could be better than that?" — 5.0/5 > **Nicholas** | *21 de marzo de 2018* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The intranet looks great and has a lot of features right out of the box. No modules and features that cost extra money. Whether hosted or with an in-house server, the cost is very reasonable. A lot of other companies like to nickle and dime you for every little feature and we love that Claromentis is no nonsense when it comes to their pricing. The permission controls are very granular and with a clear company structure, each user's experience could be tailored specifically to them. These features just get better and better too with each update. The updates are not too frequent, but they always bring noticeable changes at no extra charge (hosted platform). The support is very helpful, usually responding to issues or changes within 24 hours (emergencies even faster). As far as down-time goes, we have experienced none (other than for updates) with the hosted platform and I can't explain how nice it is not to have to worry about that. Their e-learning module is great and has significantly helped to streamline our training. New employees can be hired and their new hire training immediately sent to them as soon as they log into the intranet, no manager intervention required. The Infocapture module is great for getting rid of complicated Excel sheets that are emailed back and forth. Overall, it's an amazing product at a reasonable price\! > > **Puntos en contra**: First off I'd like to say these aren't necessarily cons, just things that could make the platform even greater than it already is. Sometimes it can be difficult to navigate through all the different features, but that can be managed by turning off the things your company won't be using. Some admin features you think would all be in one place, are scattered around in a couple different areas which can cause confusion. Some examples would be settings or permissions on an e-learning course that are not editable from the admin panel. I sometimes find myself clicking to the admin panel out of habit, only to realize the settings that I want to change are within the course itself. No IP-Whitelisting control features. If there was a way to create lists of IP's (and a section for IP's not listed) and assign modules or users to the various lists in the admin panel, it would be awesome. This would allow for greater control over what the users have access to at different locations. Think full access while on-site at work, and only schedules while at home. Infocapture (their form system) is lacking some features that could be nice, such as being able to compare multiple entries, or set global calculations that would take into account specific entries. Think if a store entered their sales numbers every day, could we see what their average or max sales numbers were. Currently you can not. > > A company wide communication platform that has helped to simplify tons of daily tasks such as training, reporting, and communication with our team on important issues. ----- ### "A great, visually appealing platform which does not require content managers to be technical experts" — 5.0/5 > **Usuario verificado** | *21 de marzo de 2018* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The flexibility of the tool is probably its greatest asset. It comes with many great apps (calendar, events, news, blogs, documents, microblogging tool etc.) that you combine during the development phase of your intranet to design the product and UI that will best serve your needs. The layout is really customisable and the designers' team will support you to elaborate a usable homepage which is also visually appealing. The possibility to embed, in different pages or sections, components that are dynamically synchronised with the main apps (calendar, events, news, blogs etc.) allows you to share information in the most appropriate ways with various departments or groups of users, while avoiding multiple posting. The Claromentis team has also been very effective with the custom development we requested, explaining the pros and the cons of each decision and identifying workaround solutions at minimal cost, always in the respect of established deadlines. The support team is really responsive and supportive too. > > **Puntos en contra**: Because we requested a high level of customisation, future system upgrades may be more difficult and require more testing. Sometimes I wish also there were less apps, but the functionalities of the core apps would be pushed even further (although the notion of "core apps" is subjective and probably depends on the client's needs) > > With this software we improved our communication with our staff and community. ----- ### "Explore other Options" — 2.0/5 > **Krista** | *23 de enero de 2026* | Recursos Humanos | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Claromentis offers a decent ticketing system with the ability to customize approval flows to your organization. > > **Puntos en contra**: Claromentis has a less than desirable customer service model. Initially there was support in the US, however, when the customer service structure changed and our representative was change to someone in the UK, there was barely any communication. The service would go down frequently causing issues with my companies users. There was also no security so our data was at risk. > > There is so much potential with Claromentis, however, the current product is very poorly managed and needs security and customer service improvements. ----- ### "The all-in-one package for our company we were looking for" — 5.0/5 > **Dean** | *12 de febrero de 2019* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This intranet fulfils almost all our requirements for an intranet. We have a very decentralized company across multiple countries and this systems allows everything to come together. We use the business process management tool Infocapture extensively from managing the Group's creditors process, to travel to central procurement. The flexibility and ease of use is fantastic and you don't need to be a programmer to create extensive and complex workflows for all areas of the business. This tool in particular has transformed our Group from a heavy email-based company to a lean workflow-based company. > > **Puntos en contra**: Not much I dislike about Claromentis. There are a few minor optimisations that could be done but more and more of these seem to be corrected with each upgrade. > > Significantly greater efficiency and internal communication. Every task or requirement is now in list form so its less likely that these tasks are skipped over as they would be with emails. Customer service with Claromentis is fantastic and all queries are attended to within a short period of time. In most cases they have a solution for the problems we are experiencing. Overall it has been a game-changing experience getting Claromentis implemented in the Group. ----- ### "Claromentis Review for 120 person agency" — 5.0/5 > **Gareth** | *10 de septiembre de 2018* | Deportes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: As a small agency when we first started with Claromentis (around 50 people), we were very impressed by what Clarometnis could provide at the start - we used about 15 or 20% of the funcationlity at the beginning, with the ability to scale over time. We still haven't hit 50% of the functionality but really like the fact that it's a fixed cost by user group, rather than having to pay for seperate modules. It's really allowed us to grow the platform and it's usage across the agency over a period of time. > > **Puntos en contra**: Overall the platform is great, although the two things we would like to be changed most are the ability to customised notifications even further and a more native chat function rather than the plugin RocketChat. > > Overall it's been a great experience with Claromentis. The customer service has been great and we look forward to working with them both in the short and long term. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/83430/claromentis-intranet?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/83430/claromentis-intranet) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados