---
description: ¿Qué piensan los usuarios de Miva? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Miva gracias a Capterra Costa Rica.
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title: Miva - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Plataformas de comercio electrónico](/directory/3/ecommerce/software) > [Miva](/software/83913/miva-merchant)

# Miva

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> Miva es una plataforma de comercio electrónico de vanguardia, que ofrece funciones inigualables de personalización, seguridad y gestión de datos.
> 
> Veredicto: 85 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Miva?

Miva es una plataforma de eCommerce para empresas en crecimiento, ya que tiene una profunda experiencia en el diseño de soluciones sofisticadas de eCommerce para administrar grandes catálogos de productos e integraciones complejas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 85 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Miva
- **Ubicación**: San Diego, EE. UU.
- **Constitución**: 1997

## Contexto comercial

- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- CRM
- Carro de compra
- Catalog Management
- Control de inventario
- Creación de informes y estadísticas
- Creación de informes/análisis
- Gestión de SEO
- Gestión de canales
- Gestión de comercio electrónico
- Gestión de descuentos
- Gestión de envíos
- Gestión de impuestos
- Gestión de ingresos
- Gestión de inventarios
- Gestión de opiniones
- Gestión de pedidos
- Gestión de promociones
- Integración del mercado
- Marketing multicanal
- Marketing por correo electrónico
- Relanzar cestas abandonadas
- Seguridad de datos
- Third-Party Integrations

## Integraciones (en total: 60)

- AdRoll
- Affirm
- Algolia
- Amobee
- Aptos Retail Merchandising
- Avalara
- Avectous
- Celigo Integrator.io
- Cloudflare
- ConvertCart
- Descartes ShipRush
- Easyship
- FedEx Ship Manager
- FeedbackWhiz
- Flxpoint

… y 45 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7

## Categoría

- [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software)

## Categorías relacionadas

- [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software)
- [Software de carrito de compra](https://www.capterra.co.cr/directory/30848/shopping-cart/software)
- [Software de comercio electrónico multicanal](https://www.capterra.co.cr/directory/31281/multi-channel-ecommerce/software)
- [Software de plataforma de comercio electrónico B2B](https://www.capterra.co.cr/directory/31821/b2b-ecommerce-platform/software)

## Alternativas

1. [Shopify](https://www.capterra.co.cr/software/83891/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.capterra.co.cr/software/187800/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.capterra.co.cr/software/169007/wix) — 4.4/5 (10606 reviews)
4. [PrestaShop](https://www.capterra.co.cr/software/134005/prestashop) — 4.3/5 (331 reviews)
5. [Squarespace](https://www.capterra.co.cr/software/143461/squarespace) — 4.5/5 (3384 reviews)

## Opiniones

### "Miva" — 5.0/5

> **Teresa** | *27 de abril de 2022* | Comercio minorista | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I liked the inventory tracking, revenue tracking and the automated emails that Miva generates.
> 
> **Puntos en contra**: Sometimes the automated email to customers doesn't work so the customer gets no order confirmation.
> 
> The benefits of Miva are seeing in real time when the customer is ordering online and what they are ordering.

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### "Up and Down But On The Upswing" — 4.0/5

> **Grant** | *8 de noviembre de 2024* | Comercio minorista | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Flexible, SEO optimized, Small team and easy to know. Making great improvements with support and organizational structure. We have a wonderful rep and their tech support team is great and personable. You get a real person
> 
> **Puntos en contra**: Lots of custom build fees and developer time paid to customize. We have had several crashes with site traffic.
> 
> We’ve had a very up and down relationship with Miva  however we are on a long stretch of great progress as they bring in better reps and restructure\!

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### "Miva has been a Disaster for us" — 1.0/5

> **Daniel** | *29 de abril de 2022* | Arquitectura y planificación | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: I cant say I liked anything.  Their backend is so hard to function.  They don't update any of their user guides and don't want to help.
> 
> **Puntos en contra**: Its almost impossible to use without a full time web disgner
> 
> Terrible we have been failing as a business and its all because of Mivas functions.  Switched to shopify and our sales are improving massively.

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### "Tried Shopify, Returning to Miva" — 5.0/5

> **Mike** | *26 de enero de 2021* | Comercio minorista | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: Miva has impressive tech support, and includes features that Shopify requires monthly subscriptions for.  Additionally, Miva let's you choose a credit card processor, which can potentially save you a ton of money vs. Shopify, which requires you to use their processor.
> 
> **Puntos en contra**: In order to receive a lower cost subscription for Miva, I had to sign a 3 year contract.
> 
> I have hosted my business with Miva for over 20 years.  Several years ago, I had a Magento site developed with the intention of switching platforms, but pulled the plug after seeing how slow Magento websites loaded.&#10;&#10;I just had a Shopify site developed, with the intention of switching platforms, and saving on the monthly fee that Miva charges.  Shopify is deceptive because it advertises low monthly costs to host your business.  These fees are just the tip of the iceberg though.  Shopify has very little inherent functionality, and to build a high functioning website requires monthly subscriptions to dozens of apps.  These monthly app fees add up quickly, making the cost much higher than Miva.  &#10;&#10;Miva includes very sophisticated software that doesn't require monthly subscriptions, and while the cost is still high, it is much lower than a shopify site.&#10;&#10;I never appreciated the tech support that Miva offers until I tried to get ahold of Shopify tech support.   BIG difference\!  Shopify does not offer phone in support, and their ability to assist is delayed through complicated forms that you must fill out, then a long wait for a low level tech to reply.  Miva offers phone in support, and the turn around for an issue is quickly resolved.

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### "Incredible Ecommerce Tool" — 5.0/5

> **Jason** | *31 de mayo de 2018* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Miva is very easy to work with for any online marketer or ecommerce professional. I have worked with them for complex websites and they were able to handle very large sites and very complex rules with no issues.
> 
> **Puntos en contra**: Getting any third party to integrate with Miva is usually pretty expensive. Other ecommerce platforms like Magento and Shopify have simple apps for integration. The bigger Miva gets, the more this issue will go away. I just wish it would happen now\! Integration fees a lot of the time are way too much and make it difficult to add new functionality to my website.
> 
> It's incredibly easy to use. I always suggest new stores to use Miva whenever possible.

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