--- description: ¿Qué piensan los usuarios de Northstar Club Management Software? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Northstar Club Management Software gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Northstar Club Management Software - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para clubes](/directory/30215/club-management/software) > [Northstar Club Management Software](/software/87109/northstar-club-management) # Northstar Club Management Software Canonical: https://www.capterra.co.cr/software/87109/northstar-club-management Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/87109/northstar-club-management?page=2) > Proveedor de software de gestión de clubes para las comunidades de clubes de campo, golf, ciudad, atléticos y de yate. > > Veredicto: 19 usuarios lo han valorado con **3.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.9/5** | 19 Opiniones | | Facilidad de uso | 3.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funciones | 3.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Northstar Technologies - **Constitución**: 2003 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Japón, Reino Unido, Singapur ## Funciones - Automatización de marketing - Base de datos de miembros - CRM - Comunicación con miembros - Contabilidad - Creación de informes y estadísticas - Directorio de miembros - Facturación - Gestión de aplicaciones - Gestión de calendarios - Gestión de cotizaciones - Gestión de entradas para eventos - Gestión de equipo - Gestión de eventos - Gestión de hojas de salida - Gestión de inscripción - Gestión de instalaciones - Gestión de la comunicación - Gestión de membresías - Gestión de páginas web - Gestión de reservas - Gestión de visitantes - Marketing por correo electrónico - Planificación de instalaciones - Portal de miembros - Procesamiento de pagos - Programación - Punto de venta (POS) - Renovación de inscripciones - Reserva en línea - Seguimiento de la asistencia - Tipos de miembros ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software para clubes](https://www.capterra.co.cr/directory/30215/club-management/software) ## Categorías relacionadas - [Software para clubes](https://www.capterra.co.cr/directory/30215/club-management/software) - [Programas de gestión de socios](https://www.capterra.co.cr/directory/20045/membership-management/software) - [Software para Parques Temáticos](https://www.capterra.co.cr/directory/30806/parks-and-recreation/software) - [Software para campos de golf](https://www.capterra.co.cr/directory/30912/golf-course/software) ## Alternativas 1. [Jackrabbit Gymnastics](https://www.capterra.co.cr/software/172591/jackrabbit-gymnastics) — 4.6/5 (373 reviews) 2. [Club Automation](https://www.capterra.co.cr/software/130770/club-automation) — 4.1/5 (77 reviews) 3. [bsport](https://www.capterra.co.cr/software/197172/bsport) — 4.3/5 (329 reviews) 4. [Punchpass](https://www.capterra.co.cr/software/133857/punchpass) — 4.8/5 (189 reviews) 5. [ClubRight](https://www.capterra.co.cr/software/160550/club-right) — 4.8/5 (190 reviews) ## Opiniones ### "Exceptional Support Makes a Great System Even Better" — 4.0/5 > **Courtney** | *26 de junio de 2026* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customer service is exceptional. Our dedicated support team is always available to answer questions, and they regularly meet with us to develop creative solutions tailored to our club's operational needs. Northstar is an extremely robust system that can accommodate virtually everything our club requires. > > **Puntos en contra**: The downside of such a robust system is its complexity. Occasionally, a small configuration issue within the many back-office setup options can cause a specific feature or function to stop working. While these issues are typically resolvable, they can take some time to identify and troubleshoot. > > I love it\! There are very few operational challenges our team brings to me that I can't find a way for Northstar to support. Over the past few years, we have expanded how we use the platform throughout the club. I couldn't be happier with the results. ----- ### "Chief Executive Officer" — 4.0/5 > **Andy** | *8 de junio de 2026* | Servicios para el consumidor | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: My Team are all on the same page, instead of working across 24 diferent software. I no longer have to wait for a staff member to get reporting questions answer nor deliver service to a member. > > **Puntos en contra**: The website and communications modules are not as user friedly as we would like. The private and public duplication is very ordinary and is costing us more time than I care to imangine. > > Excellent, we receive timely and attentive service, and are gratefull for that. We want to continue to grow with Northstar and reguarly support other clubs and their development. I would be nice to think some training free of charge could be reciprocated ----- ### "No documentation" — 2.0/5 > **Christopher** | *26 de marzo de 2023* | Servicios e instalaciones recreativas | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: This software runs as an app accessed through a browser. There is no local client to load, and the app is available offsite without needing a terminal server and running RDP or running in a Citrix environment. > > **Puntos en contra**: The single biggest problem is that there is no readily available documentation. The latest user manuals are dated in 2008. They do provide a list of the most recent changes since the previous release, but what about the fourteen releases in between the previous release and 2008? Also, the support site has a very limited knowledge base. The intricate details of setting up their POS modules are no where to be found. Also, when you call in for support, the VOIP phone call quality is between just acceptable and very poor. Keep in mind that you are calling Pakistan in the middle of the night during typical US business hours on the East coast. I could probably live with it if there was proper documentation, but that is a bridge too far. > > Inherited this situation eight years ago. Not working for me. They basically had to be brow beaten in to making the bank reconciliation functionality work, to the degree that it now does, we have been waiting for at least six weeks to get the POS terminals to communicate with our credit card machines (still not resolved). I have yet to attempt setting up their ACH drafting function to draft member payments, so those continue to be done manually using our bank's website. Not good. ----- ### "One Stop HOA/Club Management Place" — 4.0/5 > **Andrea** | *29 de junio de 2026* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Northstar offers a one-stop place for all membership management options. The ease of members being able to make reservations for dining, events and pay bills on our member websites was a strong selling point. > > **Puntos en contra**: The ease and configuration of setting up new functions is difficult. Support is responsive but lacking in any real information, this can vary on situations. Sometimes fixes and assistance is rapid, other times it can takes weeks to address. > > We are happy with NorthStar, the Nexus update was well worth the wait. We are barely scratching the surface with the features and modules we use. ----- ### "Full-Featured, Integrated Community Management System" — 5.0/5 > **Andy** | *2 de agosto de 2023* | Servicios e instalaciones recreativas | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Pulling all our property and member data into one system for all the services we offer was the biggest challenge and is the biggest benefit of Northstar. > > **Puntos en contra**: The implementation process is necessarily complex, and our prior setup was especially complicated. Garbage In, Garbage Out. We brought a lot of garbage to the table, and that led to challenges with the implementation team and out accounting team. > > Northstar is delivering on the promise of having everything we need on one platform. Our biggest frustration before Northstar was that our POA/accounting, golf, food \& beverage, and recreation facility operations were all set up with different best-in-class systems. The Northstar approach pulls everything we need onto the same environment. It's not easy, but it's worth it. The process has not been as smooth as we would have liked, but we're pleased with how responsive the support team has been over time. And we know this is SAAS, so we aren't locked into the "2023" model — as improvements are made to the platform, we will reap the benefits along the way. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/87109/northstar-club-management?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/87109/northstar-club-management) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados