--- description: ¿Qué piensan los usuarios de Booker? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Booker gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Booker - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para Peluquería](/directory/30028/salon/software) > [Booker](/software/90708/booker) # Booker Canonical: https://www.capterra.co.cr/software/90708/booker Página: 1 de 41\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/90708/booker?page=2) > Software de reserva, planificación de horarios, punto de venta y marketing online basado en la nube: todo lo que necesitas para facilitarte la vida. > > Veredicto: 981 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Booker? Salones que buscan administrar y hacer crecer su negocio utilizando esta plataforma simple de usar, pero poderosa, basada en la nube. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 981 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Playlist - **Ubicación**: San Luis Obispo, Cabo Verde - **Constitución**: 2000 ## Contexto comercial - **Precio inicial**: USD 139,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués - **Países disponibles**: Australia, Estados Unidos, Reino Unido ## Funciones - Alertas y notificaciones - Aplicación móvil - Asistencia al cliente - Automatización de marketing - Barcode/Ticket Scanning - Base de datos de clientes - Base de datos de clientes - Base de datos de empleados - CRM - Cambio de turnos - Citas recurrentes - Confirmations/Reminders - Contabilidad - Controles o permisos de acceso - Creación de informes/análisis - Creación de marca personalizable - Cuentas de clientes - Facturación - Firma electrónica - For Barbershops - For Medical Spas - Gestión de asistencia - Gestión de calendarios - Gestión de citas - Gestión de clientes - Gestión de descuentos - Gestión de empleados - Gestión de inventarios - Gestión de nóminas - Gestión de reservas - Gestión de tarjetas de regalo - Informes de ventas - Integración de páginas web - Marketing por correo electrónico - Modelos personalizables - Métricas de rendimiento - Pagos en línea - Para centros de belleza y balnearios - Portal de clientes - Procesamiento de pagos - Programación - Programación a tiempo real - Programación automatizada - Programación de citas - Programación de grupos - Punto de venta (POS) - Recordatorios - Reserva en línea - Seguimiento horas/gastos - Sincronización de calendario … y 3 características más ## Integraciones (en total: 6) - Clover - Google Analytics 360 - Google Calendar - Keap - Meta for Business - Twitter/X ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para Peluquería](https://www.capterra.co.cr/directory/30028/salon/software) ## Categorías relacionadas - [Software para Peluquería](https://www.capterra.co.cr/directory/30028/salon/software) - [Software para Punto de venta](https://www.capterra.co.cr/directory/20052/point-of-sale/software) - [Herramientas de planificación](https://www.capterra.co.cr/directory/30087/scheduling/software) - [Software de gestión empresarial](https://www.capterra.co.cr/directory/30532/business-management/software) - [Software para balnearios medicinales](https://www.capterra.co.cr/directory/30582/medical-spa/software) ## Alternativas 1. [Calendly](https://www.capterra.co.cr/software/148036/calendly) — 4.7/5 (4163 reviews) 2. [Google Calendar](https://www.capterra.co.cr/software/213340/google-calendar) — 4.8/5 (4321 reviews) 3. [Vagaro](https://www.capterra.co.cr/software/153752/vagaro) — 4.7/5 (3669 reviews) 4. [Goldie](https://www.capterra.co.cr/software/1036086/goldie) — 4.8/5 (1173 reviews) 5. [Acuity Scheduling](https://www.capterra.co.cr/software/128285/acuity-scheduling) — 4.8/5 (5769 reviews) ## Opiniones ### "Book It\!" — 5.0/5 > **Ashely** | *11 de octubre de 2018* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system. > > **Puntos en contra**: The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue. ----- ### "Good, but expensive" — 4.0/5 > **Renata** | *5 de octubre de 2024* | Hostelería | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Very complete with so many features, marketing and reports. > > **Puntos en contra**: Charger are very, very high.. around $350/month plus the 3.5% and some flat fee cents on top of it > > Worked with them for 5 years, love all the features, but with the economy the way it is, had to switch ----- ### "Not the best, not the worst." — 3.0/5 > **Emily** | *16 de junio de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It was relatively easy to navigate and for the most part, clients had minimal issues when booking. The reports were very thorough as well. > > **Puntos en contra**: It was glitchy, inconsistent and slow. Occasionally appointments and time blocks would disappear. The calendar and checkout pages would take a very long time to load, delaying the booking and checkout process. Also, the credit card fees were unsustainable. The cost is outrageous for the quality of the product. > > We used it for years, but the quality never seemed to improve. The customer service was also pretty unreliable. We would be on hold for up to an hour sometimes waiting for a representative. Overall it is not the best option - there are way cheaper and better quality software options. ----- ### "Booker is great for a beauty service provider who is starting out" — 4.0/5 > **Jasmine** | *6 de diciembre de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I was happy using Booker for my business for the first few years. It had online booking, kept track of clients individual notes and offered package services that clients could buy > > **Puntos en contra**: It wasn’t as advanced as other booking systems but was worth the monthly price > > I was happy with system. It helped keep my business organized ----- ### "Do Not be Swindled by Booker" — 1.0/5 > **Brandy** | *6 de octubre de 2023* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The software keeps up with what rooms a service can be performed in as well as items that may be needed to complete a service, and that are available in limited quantity. They also recently came out with an AI receptionist feature for online booking. Which is why I switched over to them however non of the features work very well and with the credit card processing regularly not working I regret switching. They also flat out lied about the functionality of Booker to get me to sign a contract. > > **Puntos en contra**: Their sales team is awesome but once you sign your contract, the customer service is garbage they do not care about you or the issues the software has and it is very apparent. Credit card processing is arguably, the most important aspect of any business and there’s is not working properly. It hasn’t been for years apparently, and they do nothing to fix it. > > Bookers sales team worked really hard to sell me on a contract and once it was signed the truth slowly came out. The features that I was promised do not work properly and the over all design \& functionality of the software are outdated and slow. ----- Página: 1 de 41\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/90708/booker?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/90708/booker) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados