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AppFolio Property Manager
¿Qué es AppFolio Property Manager?
Software de administración de propiedades de última generación, diseñado para administradores de propiedades residenciales o comerciales y asociaciones de condominios, viviendas estudiantes y administradores de propiedades de cartera mixta con negocios complejos en crecimiento. Administra tu negocio a escala con la solución totalmente móvil e intuitiva de AppFolio, que incluye funcionalidad completa de contabilidad y gestión, acceso instantáneo a informes personalizables y declaraciones de propietarios, herramientas de marketing, arrendamiento online, selección de inquilinos y cobro y pago de alquileres online.
¿Quién usa AppFolio Property Manager?
Administradores de propiedades residenciales y comerciales, viviendas estudiantiles, asociaciones comunitarias y administradores de propiedades de cartera mixta que manejan más de 50 unidades.
¿Tienes dudas sobre AppFolio Property Manager?
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AppFolio Property Manager
Otras alternativas interesantes a AppFolio Property Manager
Opinones de AppFolio Property Manager
Growing Together
Alternativas consideradas:
Amazing Property Manager for Small-to-Medium Companies
Comentarios: The biggest issue my company had was advertising vacancies. We were relying on walk-in tenants, which has not been a good source for 5-10 years. AppFolio is one-click to post to multiple free websites and syncs with Apartments.com if your company goes that route. Ease of use and great training/help files will keep us with them for years to come.
Puntos a favor:
First and foremost, the value of the product. You get everything you need for cheaper than most of the other products out there. For my company, we transitioned from Buildium to AppFolio and instantly reaped the rewards. AppFolio provided us with an inexpensive company website, a quick and easy tool to post our vacancies to multiple websites, and great assistance during set-up.
Contras:
I know some of the more expensive options offer more competitive pricing tools and a little more automation. Also, AppFolio had a few issues (like maintenance personnel not being able to see pictures on work orders using their mobile devices) that took AppFolio a while to start addressing.
Respuesta de AppFolio
hace 5 años
Dear Drew, thanks so much for taking the time to leave a review. We're happy that your transition to AppFolio was a good one and that you are already reaping the benefit!
It’s Effective and Efficient
Comentarios: I love it! I prefer it over Yardi! It can be used as an accounting program, property mgr program, marketing program, affordable housing certification/ recertification. Communication with residents and leads.
Puntos a favor:
Being able to market specific units by adding videos/ photos and an auto generated marketing description based on tags added to each individual unit based on its own unique floorplan
Contras:
Sometimes different financial reports do not speak to each other so one report can be misleading from the other
Alternativas consideradas:
Don't get involved with Appfolio
Comentarios: I should start by saying the product is great. It's robust, it's comprehensive, and once you get the hang of it, it's pretty easy to use. But if you have a choice, don't get into bed with these guys. The customer support is beyond bad...good luck getting anyone on the phone. They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on ever getting their help in solving any issues. I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. Apparently, the only thing they care about is profits...because as their prices have gone up, the quality of their service has decreased. We now average more than $2,000/per month in charges and fees to them. But, like a divorce, leaving them is going to be expensive and messy. I'm going to retire in about 4 years...so I think I'm just going to suck it up and stick with them. But listen to me boys and girls: don't make the same mistake I made. Don't get involved with them.
Puntos a favor:
It's useful and is pact with all of the bells and whistles
Contras:
Just about every part of the user experience makes me wish we had never switched to Appfolio. Their customer service is so bad, it's legendary. They are the poster child for American corporate greed.
Alternativas consideradas:
Partner Service
Comentarios: We've used it for 13 years and feel that AF is a partner.
Puntos a favor:
Ease of use for the property manager, owners, and tenants.
Contras:
No API integration. Customer support has been weak, but improving.
Property Management with AppFolio
Comentarios: Overall, I love AppFolio. The system is clear, clean, and easy to follow and learn. A lot of the fields are self-explanatory and the help button is just a click away and the team with AppFolio does a good job with I ask for help. The explanations are clear, concise, easy to follow, and make sense. In the past 15 years, I have used many different software systems to track property management. AppFolio has been the easiest to navigate to get me the information I need and easy to use to manage all my properties.
Puntos a favor:
AppFolio allows me to access my tenants and their information with a click of a button. It keeps all data about my tenant at my fingertips and also allows them to know what is going on with their lease, rent amounts, work orders, and other tasks they or I need to complete to keep our relationship working the best.
Contras:
I wish that the tenant's application would stay with the tenant as the entire process progresses. When a person no longer is an applicant, but becomes a tenant and moves in, that application is stored elsewhere in the system. It would be more helpful to have the application stay with that new move-in. The application is always needed for legal issues. The system makes it easy to find but it seems it would be better served to stay within the entire process of the new move-in.
