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AppFolio Property Manager
¿Qué es AppFolio Property Manager?
Software de administración de propiedades de última generación, diseñado para administradores de propiedades residenciales o comerciales y asociaciones de condominios, viviendas estudiantes y administradores de propiedades de cartera mixta con negocios complejos en crecimiento. Administra tu negocio a escala con la solución totalmente móvil e intuitiva de AppFolio, que incluye funcionalidad completa de contabilidad y gestión, acceso instantáneo a informes personalizables y declaraciones de propietarios, herramientas de marketing, arrendamiento online, selección de inquilinos y cobro y pago de alquileres online.
¿Quién usa AppFolio Property Manager?
Administradores de propiedades residenciales y comerciales, viviendas estudiantiles, asociaciones comunitarias y administradores de propiedades de cartera mixta que manejan más de 50 unidades.
¿Tienes dudas sobre AppFolio Property Manager?
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AppFolio Property Manager
Opinones de AppFolio Property Manager
Growing Together
#1 single-family residential PM software
Comentarios: Our experience with Appfolio has been great! It has created efficiencies within our single-family division that didn’t exist previously. I’m optimistic that over time they will develop more features that will allow us to be even more efficient.
Puntos a favor:
It’s robust yet easy to use, dependable, constantly evolving, their developers listen to their customer’s needs and if possible delivers, issues are handled quickly by their web based customer service team, and it’s affordable.
Contras:
The layout of the property financial statements are subpar and difficult for our clients to understand; its not the best software choice to manage commercial or multi-family properties; it’s lack of customization
Property Management with AppFolio
Comentarios: Overall, I love AppFolio. The system is clear, clean, and easy to follow and learn. A lot of the fields are self-explanatory and the help button is just a click away and the team with AppFolio does a good job with I ask for help. The explanations are clear, concise, easy to follow, and make sense. In the past 15 years, I have used many different software systems to track property management. AppFolio has been the easiest to navigate to get me the information I need and easy to use to manage all my properties.
Puntos a favor:
AppFolio allows me to access my tenants and their information with a click of a button. It keeps all data about my tenant at my fingertips and also allows them to know what is going on with their lease, rent amounts, work orders, and other tasks they or I need to complete to keep our relationship working the best.
Contras:
I wish that the tenant's application would stay with the tenant as the entire process progresses. When a person no longer is an applicant, but becomes a tenant and moves in, that application is stored elsewhere in the system. It would be more helpful to have the application stay with that new move-in. The application is always needed for legal issues. The system makes it easy to find but it seems it would be better served to stay within the entire process of the new move-in.
Alternativas consideradas:
Don't get involved with Appfolio
Comentarios: I should start by saying the product is great. It's robust, it's comprehensive, and once you get the hang of it, it's pretty easy to use. But if you have a choice, don't get into bed with these guys. The customer support is beyond bad...good luck getting anyone on the phone. They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on ever getting their help in solving any issues. I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. Apparently, the only thing they care about is profits...because as their prices have gone up, the quality of their service has decreased. We now average more than $2,000/per month in charges and fees to them. But, like a divorce, leaving them is going to be expensive and messy. I'm going to retire in about 4 years...so I think I'm just going to suck it up and stick with them. But listen to me boys and girls: don't make the same mistake I made. Don't get involved with them.
Puntos a favor:
It's useful and is pact with all of the bells and whistles
Contras:
Just about every part of the user experience makes me wish we had never switched to Appfolio. Their customer service is so bad, it's legendary. They are the poster child for American corporate greed.
Highly recommended software for Property Managers!
Comentarios: AppFolio is reliable, user-friendly. The support team is responsive and helpful. The online training is great. It teaches you step by step and it is also hands on that gives you examples to fill in the blanks.
Puntos a favor:
One of the standout features of AppFolio is its simplicity. It doesn't overwhelm you with unnecessary complexities but still offers all the essential tools needed for effective property management. Everything is streamlined and straightforward.
Contras:
One thing AppFolio can improve on is when saving a file or document, if you upload the wrong document, it doesn't allow you to delete it. You need to have access to delete it.
User Friendly
Comentarios: A world-class customer service with extremely quick response times. Implementing the software was as easy as it could have been. While it does take time and effort, the transition is certainly worth it for such a streamlined software solution.
Puntos a favor:
I love the constant addition of new features. The ability for owners and tenants to have their own portals is fantastic. Tenants can pay online and set up recurring payments, which enhances convenience and efficiency for everyone involved.
Contras:
While I appreciate the continuous addition of new features and the convenience of automated processes, the lack of quick human response can be frustrating. Additionally, the vacancy advertising link is also quite frustrating to use.