--- description: ¿Qué piensan los usuarios de athenaOne? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de athenaOne gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: athenaOne - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de historia clínica electrónica](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone) # athenaOne Canonical: https://www.capterra.co.cr/software/98735/athenaone Página: 1 de 38\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/98735/athenaone?page=2) > Solución de facturación médica y gestión de consultas que ayuda a gestionar reclamaciones, citas, registros de llegada de pacientes, creación de informes y más. > > Veredicto: 913 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa athenaOne? Médicos, ejecutivos médicos, gerentes clínicos, gerentes de consultas, administradores de oficina, ejecutivos de atención médica, ejecutivos de nivel C, administradores de hospital, enfermeros titulados, asistentes médicos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 913 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funciones | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: athenahealth - **Ubicación**: Watertown, EE. UU. - **Constitución**: 1997 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Admisión de pacientes - Asesoramiento de remesas - Base de datos de referencia sobre las drogas - Clínica de varios profesionales - Conforme con HIPAA - Creación de diagramas - Diagnósticos iniciales - Entrada de códigos y cargos - Expediente del historial clínico - Facturación - Facturación médica - Filtro de reclamaciones - Gestión de casos - Gestión de citas - Gestión de clínicas - Gestión de documentos - Gestión de expedientes - Gestión de expedientes de pacientes - Gestión de formularios - Gestión de inventarios - Gestión de médicos - Gestión de pacientes - Gestión de pacientes externos - Gestión de pacientes ingresados - Gestión de reclamaciones - Gestión de vacunas - Historia clínica electrónica/informatizada - Historial de facturas - Medication Management - Mensajería segura - Notas clínicas - Para fines médicos - Para fisioterapia - Planificación del tratamiento - Portal de autoservicio - Portal de los pacientes - Programación - Programación de citas - Programación de médicos - Programación de pacientes - Recetas electrónicas - Recordatorios - Remote Treatment Planning - Seguimiento de inmunización y alergias - Seguimiento de la conformidad - Sistemas de apoyo en la toma de decisiones - Software de comunicación con el paciente - Varias ubicaciones - Verificación de elegibilidad para el seguro - Videoconferencia … y 1 características más ## Integraciones (en total: 31) - Abridge - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Rectangle Health - Response - Rivet … y 16 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) ## Categorías relacionadas - [Software de historia clínica electrónica](https://www.capterra.co.cr/directory/20028/electronic-medical-records/software) - [Software para historia clínica electrónica de cardiología](https://www.capterra.co.cr/directory/32561/cardiology-emr/software) - [Software para historia clínica electrónica de podología](https://www.capterra.co.cr/directory/32617/podiatry-emr/software) - [Programas de facturación médica](https://www.capterra.co.cr/directory/30026/medical-billing/software) - [Software de telemedicina](https://www.capterra.co.cr/directory/30949/telemedicine/software) ## Alternativas 1. [Jane](https://www.capterra.co.cr/software/178984/jane-app) — 4.8/5 (536 reviews) 2. [SimplePractice](https://www.capterra.co.cr/software/130710/simplepractice) — 4.6/5 (2828 reviews) 3. [Mend](https://www.capterra.co.cr/software/165634/mend-app) — 4.6/5 (920 reviews) 4. [Practice Better](https://www.capterra.co.cr/software/159263/better) — 4.8/5 (97 reviews) 5. [Pabau](https://www.capterra.co.cr/software/140062/pabau-crm) — 4.7/5 (655 reviews) ## Opiniones ### "One of the Most Streamlined EMR Systems I’ve Used" — 5.0/5 > **Reneisha** | *10 de mayo de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used. The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice. I also appreciated the overall responsiveness and accessibility of important patient information throughout the system. > > **Puntos en contra**: Some workflows and customization options could require additional training or adjustment depending on the needs of the practice. Certain updates or workflow changes occasionally created a learning curve for staff members transitioning between processes. > > Overall, my experience with athenaOne was very positive. The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks. Compared to other EMR systems I have worked with, athenaOne felt modern, organized, and easier to navigate, which contributed to a smoother experience for both staff and providers. ----- ### "Happy office means happy patients" — 5.0/5 > **amy** | *27 de febrero de 2026* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Athena incorporates everything into one place which is vital for a busy practice. I found this to be a huge time saver as opposed to having to log into several different systems. > > **Puntos en contra**: There have been times I had trouble getting thru to customer service/support, however, when I did, they were extremely helpful. > > Overall, my experience with AthenaOne has been positive. I feel it saves valuable time and that benefits both office staff and the patient. The ease of automated billing has really increased our revenue and the speed in which we are reimbursed in our office. ----- ### "Warning: Athenahealth may put you out of business" — 1.0/5 > **dana** | *9 de junio de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers. > > **Puntos en contra**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing. Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was. > > Horrendous, almost put me out of business after 26 years. I am very serious. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. ----- ### "athenaOne for the help" — 4.0/5 > **Haley** | *5 de abril de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice. One of the standout features for me has been the automated billing. It's such a time-saver\! I no longer have to stress over the small details or chase down payments. Everything is handled smoothly, and I can focus more on my patients instead of paperwork. Another highlight has been the claims management feature. It keeps everything organized and helps minimize any errors. I appreciate that I get regular updates, which gives me peace of mind. > > **Puntos en contra**: I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response time was slower than I expected, which made things a bit stressful. Overall, while I appreciate the functionality of athenaOne, I just wish their customer service could keep up with the rest of the platform. > > AthenaOne has made managing my practice so much smoother and more efficient. I truly appreciate how it helps both my team and my patients. ----- ### "Comprehensive and Reliable Practice Management Solution" — 5.0/5 > **ALISSA** | *13 de abril de 2026* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: athenaOne offers a strong all-in-one solution for managing scheduling, patient information, and workflows. The appointment scheduling and reminders are especially helpful, and the system keeps everything organized in one place. > > **Puntos en contra**: The system can take some time to learn initially, and pricing may be a bit high for smaller practices. Customer support can also be slow at times. > > Overall, my experience with athenaOne has been positive. It’s a reliable platform that helps streamline daily operations and improve efficiency. Once familiar with the system, it becomes a very useful tool for managing both scheduling and patient data. ----- Página: 1 de 38\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/98735/athenaone?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/98735/athenaone) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados